Candidate Information Name Available: Register for Free Title Administrative Assistant Customer Service Target Location US-NY-Brooklyn Email Available with paid plan Phone Available with paid plan

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Candidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEEast Elmhurst, NY, Street Address
EDUCATIONPLAZA BUSINESS COLLEGEJACKSON HEIGHTS, NYCompleted coursework towardsAssociates Degree Office TechnologiesCAREER OBJECTIVEEnergetic Administrative Assistant with over ten years of success in collaborating with all levels of management to deliver exceptional customer service and administrative strategy, tactics, and thought leadership. Provides direction, operational support and change management expertise while supporting businesses and employees. Executes organizational plans aligned with forward-thinking business strategies to ensure team efficiency, revenue growth, and organizational sustainability.EXPERIENCEAdministrative AssistantMarcos IronWork, Queens, NY/ Mar 2023-July 2024 Coordinate office management issues such asoffice supply orders and interact with vendors for billings. Create and maintain company files. Possess analytical and communication skills togather and summarize data for reports and to findsolutions to various administrative issues. Serve as a liaison between vendors and ownersCUSTOMER SERVICE REPRESENTATIVEMAXIMUS, INC, New York, NY / Oct 2006 - Mar 2023ADDITIONAL SKILLSHighly Detailed-Oriented - QualityManagement Systems InternalAdministration ManagementCorporate CommunicationMicrosoft Office Suite (Word/Excel)Auditor, OMNEXNY State or Health Certified& CPR CertifiedPhlebotomy Technician Certified Executive team member responsible for providingassistance and advice to members regarding theirhealthcare coverage Maintains correct, up-to-date information for each member, and actively engages in contacting customers in order to obtain or relay account information Also involved in discrepancy resolution with member information KEY ACCOMPLISHMENTS: Remote counselor who engages in outreach to members about education on Healthcare and maintain accurate account informationDATA ENTRY SECRETARYAMERICAN BIBLE SOCIETY, New York, NY / Jan 2006 - Sep 2006 Identified strategies and programs to improve overall effectiveness of performing administrative tasks such as answering phones, file updates, and coordination of meetings, while having maintained a clean and safe reception area as first point-of-contact with public KEY ACCOMPLISHMENTS: Accurately entered bible studies into system, translated documents, and followed up on any and all discrepancies SERVICE OPERATORDAVID YURMAN, New York, NY / Jul 2005 - Dec 2005 Oversaw a variety of tasks within the shipping and receiving departments, in an administrative capacity KEY ACCOMPLISHMENTS: Meticulously sorted out stones, silver, and gold for the organizationDALOW INDUSTRIES, INC, Jackson Heights, NY / Jan 2004 - Jun 2005 The Servicing Department, the Productions Department, and the Sorting Department with meticulous attention to detail, ensuring quality and integrity of all products KEY ACCOMPLISHMENTS: Assistant to the Production CoordinatorREFERENCESReferences available upon requestLANGUAGESBilingual (Spanish/English)