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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILEWell-rounded professional with healthcare, administrative, and customer service experience. Able to ensure smooth patient flow by providing prompt attention to pulling patient charts and necessary medical records, gathering accurate billing and financial information, and reviewing intake materials for accuracy and completeness.Manage time and priorities in multi-task situations and remain flexible in changing environments.Follow policies, procedures, and guidelines to ensure consistent quality.Capable of working as a team member and independently to meet goals and objectives.Healthcare Industry Software PointClickCare, ECT Charting System.Communication Platforms Zoom, Google Meet, MS Teams, Skype.Microsoft Office Applications MS Excel, MS Word, MS PowerPoint; 10-key Data Entry.State of Wisconsin Certified Nursing Assistant #WIPHONE NUMBER AVAILABLECPR CertifiedKEY QUALIFICATIONSMedical Administrative Assistant Medical Terminology Medical TranscriptionPatient Processing Patient Registration Medical Records ManagementCheck In Check Out Data Entry Release of Information HIPAA Compliance Medical Laws & EthicsCMS 1500 Claim Form Billing Cycle Claims Appeal Process Medical Billing Knowledge Third Party BillingMedicare Medicaid HMO PPO Basic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & PhysiologyEDUCATIONUltimate Medical Academy Associate of Science Degree / Health Sciences Medical Administrative Assistant, 2024Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals CertificateCudahy High School High School Diploma, 2015WORK EXPERIENCEThe Bay of Burlington Burlington, WI 05/2024 PresentCertified Nursing AssistantProvide care and companionship care for elderly and patients with disabilities.Take vital signs and assist with activities of daily living personal hygiene, mobility, and feeding.Handle housekeeping duties and chart patient information using PointClickCare.Ensure privacy of protected health information.Auto Glass Now Kenosha, WI 06/2023 05/2024Remote Customer Service RepresentativeHandled inbound and outbound phone calls and emails and provided professional customer service.Accepted and posted payments and processed insurance claims.Kept sensitive information confidential.Oak Creek Wood Products Oak Creek, WI 08/2022 10/2023Administrative Assistant / Customer ServiceAnswered inbound phone calls, placed outbound phone calls, and shared when items were available for pick up.Provided updates to the warehouse and processed paperwork for shipments.Prioritized and managed workload to meet deadlines and provided professional customer service.Private Duty Care Chicago, IL 02/2022 08/2022CaregiverAssisted with personal hygiene care, gave medication reminders, and assisted with medication administration.Scheduled appointments, completed laundry and housekeeping, and prepared meals.Transported client to and from doctor appointments.Midwest Heating and Cooling Mukwonago, WI 11/2021 02/2022Customer Service RepresentativeAnswered inbound phone calls, placed outbound phone calls, and provided quotes for services.Checked and responded to emails and scheduled appointments.Worked as part of a team and interacted with diverse customers and staff members.Waterford Senior Living Waterford, WI 09/2021 01/2022SchedulerAnswered incoming phone calls, placed outgoing phone calls, and scheduled care staff.Greeted visitors, ordered supplies, and assisted with patient care as needed.Reinforced company policies and procedures and followed HIPAA guidelines.KinderCare Greenfield, WI 03/2020 06/2021Preschool TeacherDesigned and implemented developmentally appropriate lesson plans.Engaged classroom with consistent routines, utilizing positive guidance strategies and leading by example.Maintained positive communication with parents, children, and staff.Assured safety of children and kept accurate records on individual children. |
