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Real Estate Agent Resume Mooresville, NC
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Title Real Estate Agent
Target Location US-NC-Mooresville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Mooresville, NC Street Address
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE

Accomplished Restaurant General Manager with Mechanical Expertise, Eager for the Next Challenge:
Committed to Leveraging Years of Experience and Accountability to Achieve Profitable Results.

Authorized to work in the US for any employer


Work Experience

Realtor
Lake Norman Realty-Mooresville, NC
July 2024 to Present

  Negotiated favorable terms and conditions on behalf of clients to attain optimal transaction outcomes.
  Performed in-depth market analysis to evaluate property values and identify emerging trends.
  Executed targeted property marketing strategies to gain visibility and engagement with prospective
buyers.
  Closed transactions by coordinating with all parties involved and certified compliance with legal
requirements.

Custom Mountain Bike Design & Repair
Self-Mooresville, NC
May 2015 to Present

Specialized in building custom mountain bikes and performing high-quality repairs for a diverse clientele,
boosting rider satisfaction.
  Collaborated with customers to understand their specific riding needs and preferences, designing
tailored bike builds that maximize performance.
  Completed detailed repairs and maintenance on a wide range of mountain bikes, including suspension
tuning, brake adjustments, and drivetrain overhauls.
  Provided expert advice and tips to customers on bike care, upgrades, and trail safety during one-on-
one consultations.
Grew business through word of mouth and social media. Earned a 100% customer satisfaction rating,
and established a loyal customer base that regularly returns for services and recommendations.

Property Management
PWC LLC-Mooresville, NC
October 2019 to May 2024

Managed a portfolio of residential properties, ensuring high occupancy rates and tenant satisfaction.

  Administered strategic marketing campaigns to attract new tenants, including social media outreach
and local community events.
  Conducted regular property inspections and maintenance assessments to identify and address issues.
  Fostered strong relationships with tenants through regular communication and prompt resolution of
concerns, enhancing tenant retention.
  Coordinated with vendors and contractors to oversee property repairs and renovations to provide
quality work within budget constraints.
Maintained an average occupancy rate of 97% across all properties, reduced tenant turnover by 15%,
and improved overall tenant satisfaction.
General Manager
Duffy's Sports Grill-Deerfield Beach, FL
October 2018 to May 2020

Led operations of a high-volume restaurant, ensuring exceptional guest experiences while maximizing
profitability.
  Operated a team of 65+ staff, launched comprehensive training programs to raise service quality and
employee engagement.
  Developed marketing strategies, including promotions and events, to attract new customers and grow
repeat business.
  Streamlined operational processes, including inventory management and supply chain logistics, to
reduce costs and minimize waste.
  Analyzed financial reports and key performance indicators to identify areas for opportunity and
corrective actions.
Realized an 11% gain in annual revenue, maintained a 95% customer satisfaction score on review
platforms, and reduced employee turnover by 20% through refined staff training and a positive workplace
culture.

Sr. Assistant General Manager
Duffy's Sports Grill-Delray Beach, FL
October 2015 to October 2018

Managed daily operations of a busy restaurant, focusing on fulfilling guest experiences and optimizing
team performance.
  Worked with the general manager in leading a team of 55+ staff members, facilitating regular training
sessions to improve service standards and teamwork.
  Facilitated staff schedules and inventory management to secure efficient operations and minimize
costs.
  Led weekly team meetings to foster communication and share best practices, boosting team morale
and productivity.
Implemented processes that led to a 9% gain in customer satisfaction ratings, staff retention by 25%, and
helped attain a 7% growth in annual sales through targeted promotions and enhanced service delivery.

HEAD OUTDOOR DINING/ POOL & BEACH MANAGER
The Eau Palm Beach Resort & Spa-Manalapan, FL
July 2012 to October 2015

Directed all operations for the poolside and beach recreation and dining areas, elevating guest
experiences and driving revenue growth in a high-traffic resort environment.
  Led a team of 75 staff members, implementing training programs focused on exceptional service
standards and menu knowledge.
  Created innovative food and beverage menus tailored to seasonal trends and guest preferences,
heightening customer engagement.
  Coordinated events and themed nights at the pool and beach areas, collaborating with marketing to
promote these experiences through social media and hotel channels.
Delivered a 5% rise in poolside and beachside dining revenue year-over-year, increased guest satisfaction
scores to 90+%, and successfully hosted over 45 special events, strengthening the hotel s reputation as
a premier dining and leisure destination.

HEAD OUTDOOR DINING/ POOL & BEACH MANAGER
The Ritz-Carlton Palm Beach-Manalapan, FL
November 2010 to July 2012

Conducted all operations for the poolside and beach recreation and dining areas, creating positive guest
experiences while driving revenue growth in a premier hotel environment.
  Led a team of 75 staff members, performed comprehensive training programs that focused on
hospitality excellence, food safety, and menu knowledge.
  Developed and introduced seasonal menus featuring locally sourced ingredients, increasing menu
diversity and appealing to both hotel guests and local patrons.
  Regularly assessed guest feedback through surveys and direct interactions, allowing for continuous
improvement in service and offerings.
Attained an 8 % increase in revenue for poolside and beach dining within two years, elevated guest
satisfaction scores to 94%, and successfully hosted over 30 events, fortifying the resort s reputation as
a premier destination for dining and leisure.


Education

University of New Haven in Sports Management
University of New Haven - West Haven, CT


Skills
  Staff training (10+ years)
  Restaurant management (10+ years)
  Restaurant experience (10+ years)
  Business management (10+ years)
  Profit & loss (10+ years)
  Property management (5 years)
  Hospitality (10+ years)
  Hospitality management (10+ years)
  Inventory management (10+ years)
  Leadership (10+ years)
  Revenue management (10+ years)
  Resort (10+ years)
  Mechanical knowledge (10+ years)
  Customer retention (10+ years)
  Customer relationship management (10+ years)
  Team development (10+ years)
  Mentoring (10+ years)
  Hotel management (10+ years)
  Hotel experience (10+ years)
  Interviewing (10+ years)
  Marketing (10+ years)
  Kitchen experience (10+ years)
  Recreation (10+ years)
  Loss prevention (10+ years)
  Loss control (10+ years)
Certifications and Licenses

Courses, Certifications & Licenses
September 2012 to Present

North Carolina Real Estate Broker License
Forbes 5-Star Service Training
CRYSTAL CLEAR RESULTS TRAINING http://www.crystalstokes.com

Watson   Schedule Editor   v8.x Course: Watson   Schedule Editor   v6.5 Course
DOCENT, INC. Living Our Core Values: Living the Gold Standards: Take Care-Choose
Health Every Day: Breakthrough Leadership Certification: Business We Do:
Great Food Safe Food: Risk Management OSHA Standards
HARVARD MANAGEMENTOR (HMM) Plus http://www.harvardmanagementor.org
Running a Meeting : Coaching: Becoming a Manager: Assessing Performance: Managing Upward:
Persuading Others: Giving and Receiving Feedback: Keeping Teams On Target: Leading and Motivating:
Making a Presentation: Managing Difficult Interactions: Dismissing an Employee: Focusing on Your
Customer: Delegating : Hiring

Real Estate License

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