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Title Operations Manager Fire Service
Target Location US-CT-Waterford
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
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Email: EMAIL AVAILABLETelephone: PHONE NUMBER AVAILABLEEducation Bachelor of Science, Fire Science AdministrationUniversity of New Haven, West Haven, ConnecticutAssociate in Science, Fire Technology & AdministrationThames Valley State Technical College, Norwich, ConnecticutWork experience Operations Manager, JLN Associates LLCOld Lyme, Connecticut January 2023 to July 2024Responsible for the direction and leadership of day-to-day operations within the fire service and safety industries.Responsible for oversight and monitoring the activities of all assigned teams ensuring ongoing communication with management teams, clients, staff and customers.Responsible to address and resolve any problems or obstacles that could interfere with the timely completion of scheduled activities.Develop and implement policies for maximizing operational efficiency and profitability.Develop and implement best practices and procedures to enhance business growth.Participate in the preparation and management of project budgets to ensure target achievement.Manage services provided by the company to ensure they meet client expectations and requirements.Ensure company operations comply with all local and federal labor laws and legislations.Public Safety Dispatcher, Yale-New Haven Health SystemNew London, Connecticut January 2022 to December 2022Maintain working knowledge of a Public Safety operation and the skills necessary to operate as a Communications Officer in the emergency dispatch center.Maintain ability to remain alert on any shift day, morning, or night.Maintain ability to multitask, operate radio systems, and manage patrol staff daily activity on a CAD system.Monitor all types of Hospital related Security Applications such as Hugs and proprietary access systems.WHS Safety Specialist (L4), Amazon NAFCNorth Haven, Connecticut March 2021 to January 2022Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systemsSupport management efforts to ensure compliance with all corporate program expectations and applicable federal and state lawsConduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductionsResponsible for recommending appropriate risk mitigation measures to management, including ergonomicsDirector of Fire Services, Town of WaterfordWaterford, Connecticut May 2001 to March 2021Responsible for the administration of all fire service programs and functions.Responsible for the supervision and direction of all fire service personnel.Direct, instruct, evaluate and train subordinates as to the departments standards of performance, regulations and policies affecting their work.Coordinate the preparation, presentation, and management of the fire services 3 million dollar annual operating budget.Design and initiate programs relating to the fire protection needs of the community.Develop specifications and documents for new equipment and capital purchases in accordance with purchasing procedures and programs.Direct the investigation and disposition of complaints relative to the fire service, while maintaining discipline and personnel relations.Serve as the Operations Officer for the towns emergency management functions.Candidate's Name
Page 2Campus Safety Officer, Mitchell CollegeNew London, Connecticut February 2011 to October 2021Responsible for ensuring the safety and protection of students, faculty and staff.Patrol the buildings and grounds of the college.Investigates and reports complaints and violations of college regulation as well as state and federal laws.Warn violators of rule infractions, and expel persons engaging in suspicious acts.Records data such as property damage and unusual occurrences.Communications Supervisor, Town of WaterfordWaterford, Connecticut December 1993 to May 2001Responsible for administration of all the E-911 center programs and functions.Responsible for the supervision and direction of all emergency communications center personnel.Responsible for the supervision of the centers operations including planning, equipment testing and maintenance, scheduling, payroll and personnel matters.Conducted employee training, performance evaluations, initiated appropriate disciplinary actions for violations of procedure.Fire Inspector, Town of WaterfordWaterford, Connecticut May 1987 to December 1993Responsible for performing life safety inspections of properties in the community.Performed the review of building plans and specifications for new construction to determine compliance with applicable codes.Conducted the investigation of fires to determine their cause and origin.Provided fire protection and prevention sessions to the business community and the general public.Firefighter/EMT, General Dynamics-Electric Boat DivisionGroton, Connecticut August 1985 to May 1987Responsible for the protection of life and property from the ravages of fire in an industrial setting, onboard navy vessels and the neighboring community.Performed life safety inspections of manufacturing facilities and industrial processes.Card for the sick and injured in an industrial setting, onboard navy vessels and the neighboring community.Drove and operated firefighting apparatus and equipment.Qualifications Computer skillsConfident in Microsoft Office suite.Experienced in social media and web content.Operated numerous third-party software packages.MedicalCertified in First Aid/CPR/AED, Red CrossCertified Instructor for First Aid/CPR/AED, Red CrossFire ServiceCertified Fire Marshal, State of ConnecticutFire Inspector II, NPQB CertificationFire Officer II, NPQB CertificationFirefighter III, NPQB CertificationSafety Officer, State of ConnecticutFire Service Instructor, State of ConnecticutPublic Fire Educator, State of ConnecticutCandidate's Name
Page 3Emergency ManagementNational Incident Management System (NIMS) 700 & 800, FEMAIncident Command System (ICS) 100, 120, 200, FEMAEmergency Response to Terrorism, FEMAEmergency Program Manager, FEMAEmergency Preparedness and Mitigation, FEMARadiological Emergency Management, FEMARole of the Emergency Operations Center, FEMAEmergency CommunicationsEmergency Number Professional, NENA CertificationCommunications Center Supervisor, APCO CertificationBasic Telecommunicator, APCO CertificationCoachingNCAA Division III Coach  Mitchell College SoftballHigh School Coaching Permit, Connecticut Department of EducationYouth Sports Administrator, NAYS CertificationYouth Football Coach, NAYS CertificationYouth Baseball Coach, Babe Ruth/Cal Ripken CertificationYouth Softball Coach, ASA/USA Softball CertificationReferences Michel Ellis Jr., Math Department HeadWaterford High School20 Rope Ferry Road, Waterford, Connecticut 06385Telephone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEJoyce Sauchuk, Director of Employee BenefitsConnecticut CollegeNew London, Connecticut 06320Telephone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEKathleen Peterson, Community Safety EducatorTown of Waterford Fire Department204 Boston Post Road, Waterford, Connecticut 06385Telephone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLE

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