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Candidate's Name
Professional SummaryWestland, MI 48185EMAIL AVAILABLEPHONE NUMBER AVAILABLEExperienced/Skilled in? Guest Services? Customer Service? Merchandise? Hospitality? Cash handling? Driving? Phone communication? Front Desk? TypingDedicated and professional worker. Looking more into customer service, bottle service, nightclub/barvenue, hospitality, guest service, in office or call center jobs. Provides great customer service andcommunication and experienced in skills.Authorized to work in the US for any employerWork ExperienceIntake CoordinatorLegal Help for Veterans-Northville, MIJanuary 2024 to Present? Answering phone and email inquiries? Scheduling appointments? Gathering documents and information as needed? Providing good customer service via phone? Complete Intake Process for all ClientsFront Desk AgentBest Western-Livonia, MIJanuary 2023 to Present? Check in/Check out Guest? Take incoming phone calls regarding reservations or any other questions? Make reservations? Handle guest complaints and problems/ situations that may be stressful? Take payments via credit/debit cards? Knowledge/Understanding hotel system? Welcome customers/guest in a polite and welcoming way? Cleanliness of Front Desk areaRetail Sales AssociateHudson Group-Romulus, MIAugust 2021 to November 2022? Greet customers and ascertain what they want or need? Recommend, answer questions, help or obtain merchandise for customers desires or needs? Display merchandise to promote salesUPS Package HandlerWarehouse-Livonia, MIOctober 2020 to April 2021? Inspect packages to make sure the quality specifications are met to go through.? Load/ Unload Trailers with packages up to 70lbs? Use conveyor belt wisely and know how to use it and handle packages with careCashierGreat Lakes Ace Hardware-Westland, MINovember 2019 to September 2020? Receive payments by cash, credit or debit, checks & vouchers? Maintain clean area upfront at checkout and complete other cleaning duties? Answer incoming phone calls about the store or products within the store and process product returnsEducationHigh school diplomaBenjamin Franklin High School - Livonia, MISeptember 2017 to June 2021Skills? Guest Services? Customer service? Front desk? Guest services? Typing? Hospitality? Cash handling? Organizational skills? Hotel experience? Driving? Sales? Load & unload? Retail Sales