Candidate Information Name Available: Register for Free Title Licensed Insurance Adjuster/ customer service specialist Target Location US-FL-Plant City Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVELicensed insurance adjuster with exposure to the insurance industry through personal connections and hands-on experience. Strong skills in problem-solving, client communication, report writing and detail orientation gained from previous roles, now seeking to apply this expertise in an insurance claims role.WORKHISTORYCONTRACTOR 01/2017 to CURRENTFurniture Repair LLC Syracuse, NY Evaluated cosmetic and structural damage, conducted detailed inspections to identify repair needs and estimate costs. Prepared comprehensive repair estimates including materials, labor, timelines; negotiated with clients to finalize budgets and settlements. Addressed many unexpected issues that arose during repairs, providing quick effective solutions. Communicated regularly with clients to explain repair processes, timelines and costs ensuring clarity and satisfaction.REGIONAL OPERATIONS MANAGER 04/2014 to 01/2017SAW Enterprises Syracuse, NY Led/managed regional teams, ensuring goals were met consistently and effectively. Streamlined operations to improve efficiency/meet performance targets. Analyzed regional performance metrics/trends/financial reports to guide decision making and strategy. Resolved complex operational issues by identifying root causes and implementing strategic solutions. Managed budget ensuring efficient allocation of resources to maintaining cost control. FACTORY SERVICE TECHNICIAN 04/2012 to 04/2014US Quality Furniture Services Houston, TX Inspected equipment to diagnose operational issues. Clarified with customers service options, repaired issues accordingly. Contacted/scheduled customers regularly for pending orders/appointments. Wrote detailed reports outlining escalated issues along with corrective action plans. EXECUTIVE CORRESPONDENT /VIP TOUR GUIDE 01/1999 to 04/2012 Walt Disney World Resort Lake Buena Vista, FL Managed escalated guest issues and complaints with professionalism, empathy and a focus on resolution. Coordinated between various departments to investigate and resolve guest concerns, ensuring guest satisfaction in high-pressure situations. Developed strong problem solving and negotiation skills to handle disputes and deliver fair outcomes, often under tight time constraints. Maintained detailed records of guest interactions, ensuring accuracy and compliance with company policies. Demonstrated conflict resolution and decision-making skills that can be applied to managing claims in an insurance environment.EDUCATION &CERTIFICATIONSNew York State Dept. of Financial Services 8/2024Independent Adjuster License No. 1872933Passed NYS Insurance Exam Series 17-72Completed Coursework in Bachelors Degree 09/2011English/Social WorkUniversity of Central Florida, Orlando, FLAssociate of Arts General Studies 05/2010Valencia College, Orlando, FLHigh School Diploma 06/1998. Auburn High School, Auburn, NY