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Click here or scroll down to respond to this candidateCandidate's Name
Fulton, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECareer professional with progressive experience in Human Services Advocacy and Family Services. Major strengths in communication, interpersonal and organizational skills. Able to develop and implement new systems when necessary. Demonstrated accuracy, attention to detail and ability to work well in team environments. Strong ability to recognize client and organizational needs and deliver excellent customer service to meet objectives.Authorized to work in the US for any employerWork ExperienceSales Development RepresentativeBlue Equinox - Nashville, TNJanuary 2021 to August 2021 Developed sales strategies to draw in potential buyers or to solicit new potential customers. Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements. Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales. Presenting product information to customers once you have identified their needs. Moving solid leads through the marketing funnel, connecting them to a salesperson, and arranging in zoom meetings, emails, or phone calls. Following up with potential customers who expressed interest but did not purchase any goods or services. Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs. Collaborating with sales executives to ensure the company's goals and targets are met. Child Protective InvestigatorOswego County Department Of Social Services - Mexico, NY June 2019 to March 2020Investigate possible child abuse or maltreatment. Determine needs of family's. Protective Services (CPS) Investigators investigate claims of child abuse and neglect. They have the difficult task of figuring out what happened and predicting what will happen in the future. CPS receives and investigates reports of abuse and neglect 24 hours per day, every day of the year. A CPS investigation includes interviewing and gathering information to see if abuse or neglect happened and if intervention is necessary. The investigator considers both risk and safety issues, and may recommend services for the child and family to reduce the risk of further abuse or neglect Supervised Visitation SpecialistOswego County Opportunities - New York, NYAugust 2018 to May 2019Monitored visitation between children and non-custodial parent in structured environment. Assisted with children and adults who suffer with addiction, abuse, trauma, and mental illness. Conducted pre-visit orientations with participating parties, scheduling visits, supervising visits and exchanges. Transcribed events during visitation and transported clients to designated areas. Provided referrals and case management to identified clients. Coordinated all aspects of assigned cases in the Supervised Visitation. Section SupervisorUnited States Airforce2000 to 2012Performed a variety of clerical and automation management in support of the United States Airforce missions. Organized files and utilized word processing systems that prepared reports and correspondence, developed spreadsheets, faxed and scanned documents. Conducted monthly performance evaluations to Airforce personnel. Mentored and trained Airforce personnel. Served as Squadron Safety Program Coordinator and directed the proper programs throughout the organization. Interpreted administrative and operating policies and procedures for Airforce personnel. Developed and maintained efficient filing systems and successfully planned and executed meetings and events. Maintained and was accountable for Airforce equipment in excess of $450,000. Demonstrated ability to plan and teach informal educational programs through a variety of methods to educate individuals and groups.EducationBachelor's in Liberal ArtsState University of New York - Oswego, NYDecember 2015 to May 2018Associate of Applied Science Business Administration in Applied Science Cayuga Community College - Fulton, NYJanuary 2013 to May 2015Skills Word Processing Case Management Military Experience Clerical Experience Social Work Supervising experience Crisis intervention Childcare Customer service Child Protective Services Individual / Group Counseling Mental Health Counseling Child & Family Counseling Administrative Experience Behavioral Therapy Typing Curriculum Development Intake Experience Group Therapy English Program Development Presentation Skills Behavioral Health Interviewing Construction Leadership Addiction Counseling Research Management DoD experience Microsoft Excel Sales Microsoft Office Program ManagementMilitary ServiceBranch: United States Air ForceRank: E-1 - E-5Certifications and LicensesSecret ClearanceAssessmentsResearch Highly ProficientDecember 2020Following protocols, interpreting statistics and graphs, identifying errors, and choosing research methodologyFull results: Highly ProficientInside sales Highly ProficientDecember 2020Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
