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Click here or scroll down to respond to this candidateCandidate's Name
Pompano Beach, FL PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVEExperienced Branch Manager seeking employment to contribute my 30+ years of experience in customer care, administration, sales, accounts payable & accounts receivable, HR, marketing and general counseling.WORK HISTORYLABOR FINDERSBranch Manager, Miami FLProcess & invoice billing, payroll, inbound sales, AP & AR using QuickbooksHR onboarding using E-Verification & Clear I-9Responsible for increasing sales by 30% or higher quarterlyCoaching & hands-on training for new employeesSENIOR LIVING MANAGEMENTBranch Book Keeper, Sunrise FLAssist partners & orders for 21 propertiesBalance business payments using the Visa FIS systemResponsible for coding property invoices using the Yardi systemProcess AP & AR payments for employees and balance out credit card usageNATIONS BENEFITSAccounts Representative MEA Manager, Plantation FLAssist with accounts for multiple health plansProcessed payments using the FIS systemResponsible for data entry of over-the-counter ordersSet up trainees & coaching for all new employeesXFINITYBusiness Service Center Manager, Atlanta GADrive results & growth by processing daily reviews of inbound & outbound calls.Monitoring a team of 27 weekly work schedules and leading game-changing huddles for products & services.Processed payments of customer invoicesDesign and edit audit effective materials in creating long-term & short-term metric goals.Implementing a drive for opportunities that results in growth.Collaborates support using Salesforce, Workbench, ACSR, I-Chat, Caf 360, Einstein, StarsTool, ER-One, Kronos, & AspectXfinity Customer Service Sales RepresentativeResponsible for marketing Xfinity customer cable, internet, phone, & home securityusing ACSR System. Create vision and a host of multiple applications & data sources needed to meet Comcast's monthly quota of %100 or higherCOMCAST - Northstar Cable, IncDispatch Customer Service Supervisor, Pompano Beach, FLDispatch for field technicians by fields time monitoring & ensure consisting in work windows software, workloads, quota allocation of technicians & zoningScheduled and confirmed customers appointmentsPerform advanced troubleshooting steps & techniques to resolve closed-out billing tickets and work ordersCreate fraud alert and escalation tickets, workflow of data entry, inventory & SRO ReportsCreate employees monthly schedulesPrepare Excel spreadsheets for the daily Comcast metrics; Work the CSG and WFX Systemdaily for system support throughout ComcastUS DOL OSHAAutomation Office Clerk, Plantation, FLProvided administrative assistance to the Fort Lauderdale Area Office Area Director, SafetyInspectors, Industrial Inspectors, Discrimination (11c) Investigator, and IMIS SecretaryPerform Data Processing for over 200 requests under the Freedom of Information Act andTrade Secret ActEDUCATIONFlorida Academy of Health & Beauty (August 2006) Fort Lauderdale, FLLicense Nail Technician InstructorFlorida Atlantic University (May 2000) Fort Lauderdale, FLAccredited Program for Construction Safety (OSHA)Florida Metropolitan University (June 1995) Fort Lauderdale, FLAA/Business AdministrativeHigh School Diploma (1989) Greenville MSGreenville High SchoolREFERENCE UPON REQUEST |
