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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address Nostrand Avenue PHONE NUMBER AVAILABLEApt 2D EMAIL AVAILABLEBrooklyn, NY Street Address
SKILLS PROFILEExcellent people skills and thrives on helping to solve problemsSuperb communication skills, verbal and writtenStrong attention to detail and proficient at running and handling office equipmentExcellent filing, charting, documenting and organizational skills, along with other office requirementsExcellent customer service skills, payment processing (receive, refund, and cash out), and store logisticsExcellent computer skillsMedical system knowledge MedisoftEDUCATIONTouro CollegePsychology, 2012Georgia State University (Remote)Psychology, 2018 to PresentRELATED EXPERIENCEConey Island Hospital, Brooklyn, NY 5/2022-PresentClerical IIEnsuring patient dietary needs are metPerforming clerical work in various administrative and operational areas by processing, recording, checking, and maintaining records; files and invoices using alphabetical and numerical procedures including data/control coding; furnishes information and prepares reports requiring the selection of data from simple records or statisticsPerforming ordinary mathematical computationsChecking records for accuracy of information and for conformity with established policies and procedures.Operating the telephone call directory, multi-line phone, or switchboardPerforming clerical operations in an assigned area, such as the filing of materials and the searching of files for difficult to locate materialsPerforming data entry and retrieval using a personal computer, video display terminal, or other automated office systemsPerforming routine data processing functions in the area of production controlRegal, Brooklyn, NY 5/2017 -11/2019Floor StaffAccepting and processing orders, operate the POS register and resolve returns issuesRecommending related products to increase customers options and enrich the movie experienceMaintain adequate change denominations in the cash drawer and request additional changeReport issues with equipmentLetting customers or clients know about additional products or servicesDetermining the quickest, most effective ways to answer a clients or customers questionsPrimary Medical Care P.C. Brooklyn, NY 02/2016 11/2017Medical ReceptionistMaintained the schedule for 9 specialistsEnsure that the doctor schedule is accurate and manageable throughout the dayCheck in and out patients when requiredSchedule meeting for doctors and ensure that it doesnt conflict with patient careEnsuring patients are seen in a timely mannerObtain authorization for hospital procedures and radiology testingMaintaining a comfortable and secure environment for patientsAnswering and redirecting calls to appropriate staff membersAssist patients with completing health history and office documentationDuane Reade, New York, NY 10/2015 11/2016Head CashierOrganized large volumes of money and recorded transactionsProvided professional customer service in handling all payments for goods and service providedCount money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate changeResponsible for balancing the cash draw at the end of shiftTrained other associates with the requirements of the companyIssue receipts, refunds, and creditsEstablish or identify prices of goods, services or admission, and tabulate bills using calculators,cash registers, or optical price scannersCentury 21, Brooklyn, NY 3/2015 - 8/2015Sales AssociateAssist customers with locating items and giftsAddress complaints and concerns within the storeAssist customers with the completion of their transactionTrained other associates with the requirements of the companyStaying knowledgeable about our range of beauty and skin productsRecommending related products to increase customers options and enrich the shopping experiencePromoting special sales, offers and awareness of store loyalty programBath & Body Works, Brooklyn, NY 10/2012 to 1/2015CashierProvided professional customer service in handling all payments for goods and service providedMaintained knowledge of store merchandise to provide helpful advice to customersCount money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate changeResponsible for balancing the cash draw at the end of shiftAccept payments (cash, check, and credit card)American Apparel, New York, NY 1/2012 - 8/2012Customer Service RepresentativeGreeted customers and determined their needs and wantsAssist customers with new fashion ideas that is in seasonManaged customer product returns and exchanges, and answered any questions regarding return policyAssist Cashier associates with running the registerProvided advice to clients regarding seasonal fashion apparelEnsuring that customers are satisfied with products or servicesGAP Inc., Brooklyn, NY 9/2010 - 7/2011Customer Service Representative/CashierAssist customers with locating items and giftsAddress complaints and concerns within the storeAssist customers with the completion of their transactionAssist with logistic and ensuring that new merchandise was placed in the correct order in the storeTrained other associates with the requirements of the companyLetting customers or clients know about additional products or servicesOTHER TRAINING AND EXPOSURESPC and Microsoft Office literateMaking end of day depositsVOLUNTEER ACTIVITIESWomen Homeless Shelter, Brooklyn Community ServicesStopping Domestic Violence on College Campuses, Project A.C.EPeer Mediation Group, ACPCE |