| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidate Candidate's Name
PsychologistProfessional in Tourism with a solid background in sustainable tourism planning, administration and customer service, as well as in the operation of tourism businesses. My higher education has provided me with a comprehensive vision of destination and service management, excelling in the design and execution of marketing strategies, market analysis and evaluation of tourism trends. Through my experience in middle management positions in the hospitality industry, I have developed practical skills around reception, supervision and coordination of teams, optimizing operations and ensuring a satisfactory customer experience. My career includes implementing policies to improve service quality and maximize operational efficiency, managing reservation systems, coordinating stay logistics and effectively resolving issues to ensure a positive and memorable guest experience.EducationUniversidad de OrienteBachelor s degree on Tourism 2018-2022Centro la SalleMarketing course 2022Miami Dade Collage
Course of English 2024Work ExperienceHotel Sierra MarJanuary 2018- July 2018-Customer reception-Incoming calls- Check in - Check out-Reservation management
-Complaints and claims resolution.Hotel Casa GrandaJune 2022 November 2022-Managing Guest Reservations.-Providing Guest Services.-Handling Check-Ins and Check-Outs.-Coordinating Room Assignments and Housekeeping.-Addressing and Resolving Issues. |
