Candidate Information Name Available: Register for Free Title Customer Service Representative Target Location US-MD-Upper Marlboro Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer Service Representative Parkville, MD Customer Service Services Representative Baltimore, MD Customer Service Representative Port Deposit, MD Customer Service Representative Hyattsville, MD Customer Service Representative Parkville, MD Customer Service Representative Fredericksburg, VA Customer Service Representative Fort Washington, MD

Candidate's Name
Customer Service RepresentativeStreet Address  mount lubentia court east, Upper Marlboro, United PHONE NUMBER AVAILABLEStates, Street Address  EMAIL AVAILABLEProfessional summaryCustomer Service Representative with 3 years of experience, adept at problem-solving and utilizing CRMsoftware to enhance customer interactions. Demonstrated leadership through training and mentoring new teammembers, driving an 18% boost in satisfaction scores. Experienced in strategic project management and{fostering a collaborative team environment.Employment historyComcast Customer Service Agent Washington DCOct 2018 - May 2021+ Resolved customer issues, boosting satisfaction scores by 18%* Handled high call volume, cutting average response time by 12 seconds* Trained new team members, improving team performance and cohesion* Utilized CRM software to manage customer interactions efficiently* Collaborated with technical support to address complex service problems Spearheaded innovative projects, driving measurable results through strategic planning and execution.Cultivated strong team relationships, fostering a collaborative environment.Implemented customer-centric strategies, driving an 18% boost in satisfaction scores and reducing averageresponse time by 12 seconds+ Mentored new team members, enhancing overall performance and fostering a cohesive work environmentSkillsProblem-solving Time managementLeadership Data analysis