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Title Quality Assurance Customer Service
Target Location US-NY-Brooklyn
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WORK E X P E R I E N C ECandidate's Name
Dedicated and integrity-driven professional with strong experience handling and securing vital pathology specimens for patient care and support. Demonstrates strong communication, organization, quality assurance and customer service skills. Works well under pressure and in fast-paced environments. Possesses thorough understanding of medical compliancy standards, policies and procedures. HUNTER COLLEGEBrooklyn, NY9/1984 - 5/198516 credits completedTILDEN HIGH SCHOOLBrooklyn, NY9/1980 - 6/1984Data Management ExpertHealth Care AdministrationMedical LogisticsStrong Communication SkillsTime ManagementSupply Chain ManagementStrong Attention to DetailGreat Interpersonal SkillsUnderstands OSHA RegulationsTeam PlayerWell-OrganizedInterpersonal SkillsQuality AssuranceFlexible & AdaptableReportingE D U C A T I ON P R O F E S S I ONAL P R O F I L E E X P E R T I S EPHONE NUMBER AVAILABLE EMAIL AVAILABLE Brooklyn, NY T E C H N I C A L S K I L L SComputer SavvyCanon Image Formula DR-C225CoPathplus SystemMicrosoft Office SuiteHealth Care Information SystemVueturaVoceraPower AppsLAB COURIERWeil Cornell Medical Center, New York, NY, 7/2021  06/2024 Interfaces and coordinates with multiple clinics for specimen drop-offs and pickups from collection sites across the hospital. Prepares biospecimen kits for research collections and properly transports biospecimens, assisting and facilitating material distribution as needed. Updates various databases and accurately records patient and specimen material pick- up/drop-off related information. Serves as liaison between different teams in the EIPM Lab and Clinic Team, related clinics, and the Institutional Biorepository. Collects hard copy consent forms for research collections and scans copies for EIPM clinic teams. Accessioning different types of blood in the EIPM lab from multiple clinic collection sites that are picked up across the hospital.TRIAGE ASSISTANTMemorial Sloan Kettering Cancer Center, New York, NY, 9/2018  4/2020 Worked to ensure triage specimens and slides were processed on time. Validated patient information to ensure it matched specimen containers/requisitions. Documented packages, and secured specimens in appropriate specimen bags for transport. Assisted in returning submitted material to external institutions. Utilized Canon Image Formula and CoPathplus Systems daily. Adhered to all safety standards, policies, and protocols related to the handling, transport, and disposal of specimens.MAILROOM DISTRIBUTION ASSISTANTMemorial Sloan Kettering Cancer Center, New York, NY, 12/2017 - 9/2018 Organized incoming and outgoing mail, and accurately cataloged packages as required. Ensured timely delivery by coordinating courier services using email correspondence to communicate with staff regarding parcels. Supported customers, assisted with projects, and performed research as needed. CHEMO MESSENGER AMBULATORY CAREMemorial Sloan Kettering Cancer Center, New York, NY, 3/2012 - 12/2017 Safely and efficiently transported specimens to various locations, maintaining absolute confidentiality. Provided general office administrative support and verified scheduled delivery times were met, maintained records of deliveries.

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