Candidate Information Name Available: Register for Free Title Customer Service Administrative Assistant Target Location US-LA-New Orleans Email Available with paid plan Phone Available with paid plan

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PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL PROFILEWell-rounded professional backed by Administrative Assistant, Secretary, and customer service experience. Able to provide timely, complete, and accurate data, maintain operations by following policies and procedures, and support administrative functions in conjunction with healthcare team. Maintain and assure patient privacy and confidentiality.Ultimate Medical Academy  HIPAA Essentials for Healthcare Professionals Certificate.Regarded as a loyal and competent employee as evidenced by a dedicated work history.Customer service skills necessary to communicate effectively with patients and healthcare providers.Manage time and priorities to meet established deadlines.Show sound judgment and good decision making when dealing with problems.Microsoft Office Applications  Word.KEY QUALIFICATIONSMedical Practice Management Systems Medical Terminology Medical Records HIPAA ComplianceInsurance Verification Insurance Claim Processing Reimbursement Processing Revenue Cycle ManagementMedicare / Medicaid Government Payers Third Party Payers CPT & ICD-10 Coding Medical BillingMedical Office Medical Administrative Patient Registration Data EntryEDUCATIONUltimate Medical Academy Associate of Science Degree  Medical Office and Billing Specialist, 2024PROFESSIONAL EXPERIENCEDepartment Of Veterans Affairs  Biloxi, MS 12/2018  PresentAdministrative Assistant / SecretaryManage general administrative activities to ensure efficient day-to-day operations of the office.Handle incoming and outgoing telephone calls, schedule appointments, and maintain files.Conduct email correspondence, sign for incoming packages, and assist clients and other visitors.Prioritize and manage workload to meet deadlines and provide professional customer service.Department Of Veterans Affairs - Biloxi, MS 02/2002  12/2018Nursing AssistanceAssist veterans with their daily activities.Assist patients with performing basic tasks such as eating, dressing and going to the restroom when necessary.Take patients vital signs such as temperature and blood pressure and reporting any changes to a supervisor.Handle incoming and outgoing telephone calls, schedule appointments, and maintain files.