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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Brooklyn, NY Street Address
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating sta to work together to achieve targets. Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee eorts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management.Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and oering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success. Business DevelopmentData AnalyticsInventory ControlProcess ImprovementSta ManagementStrategic PlanningOperations ManagementTraining and mentoringSta DisciplineEmployee MotivationGoal-OrientedIndustrial hygieneSta DevelopmentQuest Security Services Kingston,JamaicaSupervisor10/2010 - 10/2024Directed and supervised team of 15 employees in daily operations. Developed and implemented operational policies and procedures to ensure eciency and accuracy of workows.Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.Resolved customer complaints in a timely manner while ensuring customer satisfaction.Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.Ensured compliance with workplace safety regulations by providing training sessions for all sta members.Monitored employee productivity levels on a regular basis to identify areas of improvement.Evaluated employee performance through periodic reviews and documented results accordingly.Provided guidance and direction to subordinates regarding job duties and responsibilities.Organized special events such as company picnics or holiday parties for employees.Jamaica re bridge Kingston, JA Investigated the causes of res to determine origin and cause. SummarySkillsExperienceFireghter Sergeant12/2003 - 10/2024Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.Operated specialized equipment such as pumps, aerial ladder trucks, and hazardous material units.Extinguished res using water hoses, chemical extinguishers, smoke ejectors, and other tools.Responded quickly to hazardous materials incidents by containing spills or leaks with appropriate protective gear.Prepared detailed reports concerning all activities at emergency scenes. Communicated eectively with crew members while performing tasks under stressful conditions.Provided support services during natural disasters such as oods or hurricanes.Facilitated public education programs about re safety awareness. Responded immediately to alarms for res, vehicle accidents, and other emergency situations.Cleaned, serviced and maintained re apparatus in condition of readiness and performed general maintenance of re department property. Trained continuously to maintain required physical tness for demanding work.Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.Communicated with other reghters and emergency personnel to relay observations, equipment needs, and other relevant information. Checked hoses and breathing masks after re calls to determine proper functionality.Controlled and extinguished res using manual and power equipment. Conducted regular safety inspections of buildings to identify any potential hazards.Provided educational presentations regarding re prevention techniques to local schools and businesses.Bridge Port High School St CatherineHigh School Diploma06/1996Education and Training |
