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Title Customer Service Direct Support
Target Location US-PA-Pittsburgh
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Customer services, direct care supervisorMcKees Rocks, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESeeking a new position looking to grow with a company that means, more too me than just work, they say when you do what you love its not work.Im ready too take my career to the next level which means empathizing my skills and creating new skills with the company, Im growing with, and learning. I have great communication skills just looking for a great opportunity with utilizing my experience and skills to enhance the productivity, of the company i will achieve the type of career and succeed at my best of my knowledge. Authorized to work in the US for any employerWork ExperienceResidential SpecialistApis Services Inc. - Carnegie, PADecember 2022 to Present Help individual's with achieving there daily goals, including giving medication And helping with ADL's daily livingCustomer Service Representative/Call CenterCVS Health - Monroeville, PAMay 2022 to February 2023 Responsibilities include responding to customers calls made of the company vision,mission,and values. customer service skills too assist inbound calls.DSP (Direct Support Professional)Freedom Now Home Care - Pittsburgh, PANovember 2020 to July 2022 Assist client on a day-to-day basis including grocery shopping doctors appointments keeping client active throughout the day interacting in the community Direct Support ProfessionalA Helping Home, LLC - Pittsburgh, PANovember 2019 to November 2021 Assist client with all ADLs throughout the day including med reminders as well as some light housekeeping. sweeping mopping wiping counters down also grocery shopping meal prep as well Supervisor AssistantClass - Pittsburgh, PAMarch 2019 to December 2019 Making sure clients get to doctors appointments. Making sure staff fill out medical form when taking client to doctors appointment and to the Emergency room and scheduling appointments. Having staff follow all protocol, including monthly fire drills too keep client and staff safe at all times in case of fire.RCA/Med TechWillows Nursing Home - Pittsburgh, PASeptember 2018 to July 2019 Help elderly in the morning with what they need ADLs growing as well doing activities to make them feel more comfortable at times also work with dementia and Alzheimer's Memory Care. Mail ClerkAdecco - Pittsburgh, PAJune 2015 to November 2016Packaging mail sorting mail,EducationHigh school diplomaWCHS High School - Vanceboro, NCJanuary 2006 to June 2009Skills Alzheimer's Care Communication skills Microsoft Word Memory Care Food Preparation Van driver Retail Sales Dementia Care Expert Medication Administration Caregiving English Hoyer lift Hospice Care Customer service 11Years in good customer service working good with people (10+ years), Good customer service, CPR,Filing, Receptionist (10+ years)Certifications and LicensesFirst Aid CertificationCertified Medication AideDriver's LicenseCPR CertificationJanuary 2023 to January 2025pharmacy AssistantMay 2023 to PresentGroup home/daycare Professional development certification May 2023 to May 2024Opening a childcare/ group homeAdditional InformationProfessional ReferencesLavorius ByrdHouse Supervisor at Apis 25 years of experiencecell: PHONE NUMBER AVAILABLENote: Lavorius is a supervisor at Apis where he controlled 3 houses to where he dealt with Intellectual disabilities clients he made sure everything was in place making, sure staff completes daily routines with client.Kimberly Fishercurrent supervisor at fashion Rainbow'scell: PHONE NUMBER AVAILABLENote: Kimberly is a current branch hiring Manager for Rainbow's over 30 years of experience making deposits too and from the bank hiring staff too cover the store.

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