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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE : EMAIL AVAILABLESanford, NCPROFILE SUMMARYDynamic professional with a proven track record at ABM Industries, enhancing client satisfaction andstreamlining operations. Excelled in roles from Janitor to Account Manager, demonstrating exceptionalteamwork, client relations, and Excel proficiency. Achieved significant project deadlines and fostered strongrelationships, contributing to long-term business growth.STRENGTHS AND EXPERTISECustomer Service Client Relations Strong Work EthicBilingual Budget Administration Inventory ControlTeamwork and Collaboration Proficient in Excel Proficient in ADP & EPAYPROFESSIONAL EXPERIENCEABM Industries June 2016-February 2017Janitor+ Used organic-based chemicals to disinfect floors, counters and furniture.+ Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaningwindows, and dusting.+ Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently. Assisted with special facility events by preparing rooms, installing decorations, and transportingsupplies,+ Maintained a positive and professional demeanor while interacting with building occupants,promoting a respectful work environment.+ Upheld company policies regarding health codes, safety regulations, hazardous materials disposalprotocols while completing assigned tasks diligently. Facilitated smooth communication between janitorial staff and other departments, addressingconcerns promptly and professionally+ Maintained optimal supply levels to meet daily and special cleaning needs.ABM Industries February 2017- November 2020Project Supervisor+ Made information about projects, corporate strategies and upcoming projects available tostakeholders in quarterly newsletter.+ Prepared all supplies and equipment needed for daily transport to job site.+ Monitored timelines and flagged potential issues to be addressed.+ Communicated deadline updates, outlined action items and offered targeted solutions to teammembers.+ Maintained high safety standards by following policies, procedures and protocols outlined bycompany, OSHA and EPA.+ Supervised work of 60 team members, offering constructive feedback regarding work performance.+ Consistently met or exceeded project deadlines through effective time management andprioritization.. Mentored junior team members for professional growth, improving overall team performance.. Kept senior management wellnformed by preparing and presenting project status reports.Coordinated with vendors to negotiate contracts, secure materials at competitive prices, and maintain strict,adherence to schedules for seamless execution of projects.ABM Industries November 2020- October 2024Account Manager+ Increased client satisfaction by building strong relationships and addressing their needs promptly.+ Conducted regular account reviews to identify areas for improvement and ensure continuedsuccess.+ Provided comprehensive reporting on account performance, enabling clients to make data-drivendecisions about future investments.+ Negotiated contract terms with clients, securing favorable agreements for both parties.+ Built relationships with customers and community to promote long term business growth.+ Collaborated with managers to provide customer feedback and recommend operational changes tomeet emerging trends.+ Attended monthly sales meetings and quarterly sales trainings.+ Performed effectively in self-directed work environment, managing day-to-day operations anddecisions.+ Established clear communication channels between clients and internal teams, ensuring seamlessproject execution.EDUCATIONDowney High SchoolHigh School DiplomaReferences are available on request. |
