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Bernadette Birdsong  Ph: PHONE NUMBER AVAILABLE EMAIL AVAILABLEPHONE NUMBER AVAILABLESpecial Education of Peoria County, Bartonville, IL Street Address  08/2022- PresentAssist Teacher with Students with Behavior Problems, assist with daily assignments as listed below.Summary of QualificationsDedicated, caring and responsible education professional deeply committed to the expertisePatient and devoted to teachers and students within special educationProvide customized assistance to children with a variety of special needSupplied contributions optimizing learner engagement.Professional Experience:Independence Village Peoria, ILDuties: Front Desk ReceptionistAnswering phones incoming outgoing calls for residents and Administration.Respond to Emergencies regarding resident rooms.Updating residents breakfast, lunch daily menu Scheduling transportation for Dr. Appointments and ActivitiesOct 2022/June 23Methodist HSC Human Service Center Peoria, IL.Receptionist & ERS Client Services Dec 2019-10/14/21Duties: Answer incoming calls for clients checking with nurses on daily census count for clients.Transfer calls to other Methodist Unitypoint locations. Connect calls for ERS, Intake information for clients in the detox unit, basic knowledge of Epic ex. Demographics, & insurance & data entry information into FOCIS systems.Look up client Medicaid private clients information for services. Create medical charts for detox and ERSCrisis team. I monitor 16 cameras for the safety of facility and ERS if necessary.Special Education Of Peoria County(SEAPCO) Aug.2009  10/8/21Certified Teacher Assistant Bartonville, ILAssisted students with disabilities including ADD, ADHD, autism, cerebral palsy and Down syndromeProvided multifaceted and assisted students with learning, task execution and language expansionProvided assistance to teachers and engaged students in learning activities and positive behaviors to optimize their understanding of lessonsAided students in reaching cognitive and development milestones to improve standardized test scoresTook a calm & nurturing approach that helped foster an environment conducive to student successLed educational games and group activities to developed trust and rapport with studentsCaterpillar Corporation Apr. 2017-May 2018Assembler East Peoria, ILHighly experienced in manufacturing assembly, soldering and hardware installationSound knowledge of electromechanical assembly and ESD processes and guidelinesOperational knowledge of hand tools, power tools, measuring equipment, assembly fixtures and testing devicesFamiliarity with working in electromechanical assembly production lineAbility to operate computers, use MS Word and drive forkliftsAbility to read and comprehend blueprints, schematics and wiring diagramsSpecial Education of Peoria County(SEAPCO) Jul. 2014 - Aug. 2015Administrative Office Secretary of Records Bartonville, ILCompleted a weekly report regarding changes students moving to other areas within the district-wideEntered referrals for social workers, psychologist and school board members for 17 Peoria County DistrictsTransferred records within districts while following and enforcing all Illinois HIPPA lawsPrepared records for students to release of information recordsCommunicated with parents on the progress and regress of their wardsReviewed and supported the implementation of policies for administrationOrganized, monitored and maintained all school records and assisting in auditsManaged and maintained school correspondence records including students gradesEducation & CertificationsColumbia College Jul. 1983  Jan. 1987Worked towards Bachelors of Media CommunicationMinor: Child Development & General Education StudiesCertificationsStudent Facilitator Teacher Assistant Certificate(IL) CPI Certified (IL. June 1991.Pharmacology Technician received certificate. Medical Billing ICD-10 May 2017-2022.