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Click here or scroll down to respond to this candidateCandidate's Name , CAM CPOEMAIL AVAILABLE PHONE NUMBER AVAILABLEhttps://LINKEDIN LINK AVAILABLEProperty Manager with 20+ years of experience excelling in lease up, team building, and overseeing major projects ranging from new construction to property rehabilitation.SKILLSCertified Property Manager (CAM)Accomplished Team BuilderDecisive Decision MakingProficient in Microsoft Office / 365, Yardi, Rent Roll, OneSite, YieldStar, Blue Moon, Core Logic, Nexis, MRI, ADP, SureDeposit, CRM, Rent Caf, EntradaCommercial, New Construction ManagementExtremely AdaptiveSkilled Report WriterExtremely Goal OrientedBudget ConsciousRelentless Work EthicEXPERIENCEJULY 2023 TO SEPTEMBER 2024CERTIFIED RESIDENTIAL MANAGER, - GABLES RIVER OAKSLEAD A LUXURY 302 COMMUNITYLEAD A LUXURY MID-RISE COMMUNITY WITH OVER 303 UNITS AND ELEVATORS. MAINTAINED AN IN-DEPTH KNOWLEDGE OF COMPETITORS WITH CONSISTENT EVALUATION OF MARKET CONDITIONS AND TRENDS. CONDUCTED INFORMATIVE, AND SUCCESSFUL PROPERTY TOURS MAINTAINED A 95% OCCUPANCY WITH 6% INCREASES IN RENEWALS AND 7-14% NEW RENTS. SHOWED THE PROPERTY 98 TIMES WHEN PROPERTY WAS FOR SELL FOR GABLES AND PARTNER. MANAGE AND TRAIN STAFF MEMBERS TO NEW POLICY AND PROCEDURES. PROCESS RENT COLLECTIONS, VIOLATIONS AND APPLICATIONS. MANAGE SERVICE REQUESTS FOR POSITIVE RESIDENT RELATIONS MAINTAINED AN IN-DEPTH KNOWLEDGE OF COMPETITORS WITH CONSISTENT EVALUATION OF MARKET CONDITIONS AND TRENDS. CONDUCTED INFORMATIVE, AND SUCCESSFUL PROPERTY TOURS. EXCELLED IN COMPILING ALL OPERATIONAL, AND FINANCIAL DATA FOR PRESENTATION TO OWNER.MARCH 2015 TO JULY 2023CERTIFIED RESIDENTIAL MANAGER, Francis Poperty Management Houston, TXLead a luxury mid-rise community with over 300 units and elevators. Maintained an in-depth knowledge of competitors with consistent evaluation of market conditions and trends. Conducted informative, and successful property tours. Ensured property success by collecting and maintaining rental records, adhering to the 10 Pledges of Customer Service, as well as continuously creating and executing profitable yearly budgets. Excelled in compiling all operational, and financial data for presentation to the regional manager, working with owners to identify, develop, and achieve ideal community goals, establishing and implementing leasing, and renewal goals, along with developing and managing a highly skilled on-site staff, 8 who were promoted and received various awards. This was all accomplished while maintaining day-to-day required tasks such as customer complaints, subcontractor performance, ensuring accurate internet, and printed based property material, in addition to property cleanliness and safety.Statistical highlights include maintaining a 95% average occupancy level, while leading comps by at least 2%, and maintaining a higher price per square foot. Lowered the turnover rate by 17% annually, along with sustaining a 65% renewal rate average. Implemented a LED program resulting in lower electrical supply costs, and raised the sense of community sentiment by 1.6% according to J. Turner.SEPTEMBER 2014 - MARCH 2015PROPERTY MANAGER, SMI Houston, TXCultivated and maintained tenant relations through constant and effective communication. Meticulously reviewed and assessed completed rental requests to ensure compliance with current property and legal regulations. Created, and updated marketing materials as well actively participating in program policy changes, and clarifications with the director of property management.NOVEMBER 2009 SEPTEMBER 2014LICENSED REAL ESTATE AGENT / PROPERTY MANAGER, rockwell MANAGEMENT HOUSTON, TXMonitored and reviewed all infrastructure and building expenses. Reviewed and approved operational invoices. Oversaw multifamily, and single family leasing operations, as well as maintaining highly effective leasing and renewal programs while dedicating a large amount of time dual site managing over 700 units. Worked directly with property owners to identify and achieve desired property objectives. Developed, obtained, and distributed marketing plans, and literature. Wrote, negotiated, and coordinated contracts, purchasing agreements, and closing statements with lenders, attorneys, and various inspection personnel.Statistical highlights include training 3 direct subordinates to promotions. Raising income by $15,000 and establishing a monthly cash flow of $17,000. Reaching 85% occupancy in 61 days, surpassing the initial 90-day goal presented to me for raising occupancy from 68% to 85%.During my time at Rockwell I managed 3 multifamily properties maintaining occupancy rates of 100%, 96%, and 92% in highly competitive markets.CERTIFICATIONSCertified Apartment Manager - National Apartment Association Houston, TXNational certification that has resulted in improved management, increased profitability, enhanced resident retention, and enriched employee productivityCertified Pool Operator - National Apartment Association Houston, TXNational Swimming Pool Foundation certification that attests to my ability to ensure that pool chemicals are being used properly at appropriate times.ACTIVITIES AND HONORS2016 Top Leasing Property Manager2016 Most Distinctive Property2015 Most Improved Property2011 Best Turnover Rate2009 Rookie Company Manager of the Year2009 Most Increased Occupancy and Income |
