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Click here or scroll down to respond to this candidateCandidate's Name
Tenino, WashingtonEMAIL AVAILABLEPHONE NUMBER AVAILABLEI Love people! Working in the retail management and hospitality industry for 30+ i have an excellent way of connecting to each customer. I love to build relationships with my clients and provide an excellent shopping experience. I'm a team player and have extraordinary interpersonal skills always leading by example. I set the bar high with my teams with a heightened sense of attention to detail. I feel like I could be a perfect fit to your team. Thank you. Authorized to work in the US for any employerWork ExperienceOSL mobile store managerOSL Retail Services Inc - Salem, OROctober 2022 to PresentOversee multiple locations of mobile device stores. Schedule, operations of all stores, banking, training. Office Manager/TrainerH&R Block - Keizer, OROctober 2022 to February 2023Seasonal join in front office management. Training tax pros how to position the multiple financial prisoners during tax preparation. Hiring CSPs and training receptionist, filing taxes and monitoring NPS scores and reviews.Sales Consultant Verizon GowirelessVerizon - McMinnville, ORApril 2016 to December 2022Doing account analysis for each customer and providing them with the status of there accounts. Then providing a quote professionally and knowledgably getting them the devices that fits their needs. Provide a first class customer performance every customer every time. Being sure to know all the products, prices, plan rates. My accessory attachment rate is between 3.87-4.4%. I rate #1 of 67 reps. Clean and organize front and back of store, cleaning display phones, Counting tills, inventory, train new employees, and set up devices.Retail Store ManagerVictra - Verizon Wireless Premium Retailer - McMinnville, OR January 2020 to October 2022provide excellent customer service and leadership to my employees. Managed all aspects of running store Met or exceeded financial goals schedule, inventory, banking Hired and trained trained and hired employees employees Motivated entire team Handled all associates' scheduling Assigned associates promotionsBartender/ServerRock-N-Roger's - Rickreall, ORSeptember 2020 to January 2022Providing a excellent social and intimate drinking experience for new and established guests. I believe in providing not a service but an experience unlike any the guest have ever experienced. Making then hungry to come back again and again.Sales manager/ front desk/night auditorMcMinnville inn - McMinnville, ORFebruary 2017 to July 2018Managed large contacts of clients here on business. Worked every position from laundry to night audit and maintenance.Kindergarten/preschool teacherGrandma Chris daycare - McMinnville, ORSeptember 2006 to March 2017Building curriculum to teach children, and plan field trips and activities based on what they were learning. Create establish and imply rules for my class, to keep children safe and keep things running smoothly. Keeping a impeccable line of communication with the children's parents, allowing parents to stay informed and involved in their children's learning. Caregiver/Personal AssistantVisiting Angels - Newberg, ORFebruary 2014 to August 2016Went to clients home did personal care, housework, shopping,etc Bartender/ServerHideout - Carson, CAMarch 2010 to July 2015Mixed cocktails, served food, did scheduling and ordering, prepared training materials, created hand crafted drink recipes for be drink menu. Provided every customer with a excellent experience. Wedding Planner and deli managerDeli Yogurt ExpressJune 1990 to September 2002 Catering Manager and Deli Supervisor Responsible for day to day functions scheduling, payroll, ordering, hiring and firing, creating menus, cleaning and providing excellent customer service. Planning of all events from weddings to office parties. From start to finish from planning venue and food to music and photography. Time management and self motivation were key in flawless events.EducationAssociateChemeketa Community CollegeJanuary 1999ITT Technical Institute Executive SecretarialNovember 1992Skills organizational skills. (10+ years) team player (Less than 1 year) Customer Service (9 years) Cold Calling Microsoft Office Marketing Powerpoint Sales (10+ years) Training (10+ years) Word Billing Cash Handling (10+ years) Excel Management Microsoft Word Receptionist Scheduling Quickbooks Salesforce (8 years) Sales Management (10+ years) Guest Services Night Audit Event Planning Recruiting Photography Bartending Serving Experience Merchandising Serving Restaurant Experience Upselling Retail sales Leadership Basic math Time management Food safety POS Retail maths Food industry Micros POSCertifications and LicensesDriver's LicenseOLCC Service PermitFood Handler CertificationBartender LicenseFirst Aid CertificationAssessmentsSales Skills: Influence & Negotiation Proficient July 2019Using influence and negotiation techniques to engage with and persuade customers. Full results: ProficientCustomer Focus & Orientation Highly ProficientNovember 2020Responding to customer situations with sensitivity Full results: Highly ProficientEarly childhood development ProficientJanuary 2021Measures a candidate's knowledge of the development of children ages 0-3 and of ways to foster that development.Full results: ProficientBuilding relationships for childcare providers Highly Proficient January 2021Building positive and productive relationships with families of children ages 03 Full results: Highly ProficientCustomer service fit ProficientDecember 2019Measures the traits that are important for high-quality customer service. Full results: ProficientNight auditor (hotel) Highly ProficientJanuary 2021Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly ProficientSales skills ProficientJanuary 2021Influencing and negotiating with customersFull results: ProficientRetail customer service FamiliarMarch 2022Responding to customer situations in a retail setting Full results: FamiliarSales skills ProficientOctober 2022Influencing and negotiating with customersFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSkills Providing exceptional customer experience and producing exceptional sales each month for my company. Excellent time managment skills and organizational skills. Excellent team player and motivator. Helping coworkers by team selling and leading by example. |
