Candidate Information Name Available: Register for Free Title Home Care Quality Review Target Location US-NY-Henrietta Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Home Care Fulfillment Associate Rochester, NY Patient Care Nursing Assistant Rochester, NY Data Entry Quality Control Rochester, NY Care Giver Coating Rochester, NY Patient Care Customer Service Rochester, NY Customer Service Representative - Work From Home Rochester, NY Care Manager Rochester, NY

Candidate's Name
Henrietta, NY Street Address
PHONE NUMBER AVAILABLE - EMAIL AVAILABLEPROFESSIONAL SUMMARYAccomplished Supervisor of Quality Review and Diagnostic Coding at Rochester Regional Health Home Care, adept in staff management and implementing efficient workflows. Excelled in boosting team productivity and customer satisfaction through effective leadership and problem-solving. Skilled in training and mentoring, with a focus on achieving high-quality outcomes.SKILLSTraining and mentoringGoal-OrientedStaff ManagementEmployee MotivationPayrollWORK HISTORY10/2001 to 08/2024 Supervisor of Quality Review and Diagnostic Coding Rochester Regional Health Home Care  Rochester, NYOversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.Managed Team Staffing Calendar to ensure staffing is appropriate for each days staffing needsCompleted staff yearly performance work appraisals for a 16-person team.Served as resource person for my staff when needs arose, and for other departments in the agency; ex: Billing Issues, other Team Managers who need assistance.Researched and planned independently for two staff meetings per month including PowerPoint.Successful oriented 14 team membersEDUCATIONBachelor of Science: Nursing SUNY College At Brockport - Brockport, NY CERTIFICATIONSOasis C Certification 09/23BLS Certification 10/24This document was created with the Win2PDF Print to PDF printer available at https://www.win2pdf.comThis version of Win2PDF 10 is for evaluation and non-commercial use only. Visit https://www.win2pdf.com/trial/ for a 30 day trial license. This page will not be added after purchasing Win2PDF. https://www.win2pdf.com/purchase/