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Experienced in delivering exceptional customer service,resolving inquiries efficiently, and processing financial transactions accurately in a fast-paced environment. Strong communication, problem-solving, andmultitasking skills.EMAIL AVAILABLEPHONE NUMBER AVAILABLEAbington, MA 01453Work ExperienceAdministrative AssistantO'Brien & Levine Court ReportingJune 2007 - May 2009  Boston, MA Provided administrative support to office staff Handled incoming and outgoing correspondence Scheduled appointments and maintained calendars Organized and maintained paper and electronic files Managed office supplies and inventory Assisted with billing and invoicing Coordinated travel arrangements Handled phone calls and directed inquiries Assisted with special projects as neededAdministrative Legal AssistantGeorge Gormley PCSeptember 2004 - May 2007  Boston, MA Provided administrative support to attorneys Drafted legal documents and correspondence Scheduled appointments and managed calendars Maintained electronic and physical filing systems Prepared materials for court appearances Managed billing and invoicing tasks Ensured confidentiality of sensitive information Coordinated travel arrangements for legal team Assisted with client intake and follow upCustomer Service RepresentativeBank Of AmericaJuly 1996 - November 2004 Responsible for answering customer inquiries and resolving issues Processed financial transactions accurately and efficiently Provided excellent customer service in a fast-paced environment EducationFisher CollegeAssociates, Business AdministrationSeptember 1997 - June 1999  Boston, MAAssociates Degree in Business Administration