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Click here or scroll down to respond to this candidateCandidate's Name
Raleigh, NCPhone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEObjectiveA highly experienced customer service and administrative professional with 29 years at Binswanger Glass, seeking a challenging position where I can leverage my extensive experience in customer service, administrative support, shipping and receiving, and business management to contribute to organizational success. EducationNorth Carolina State University Degree: Bachelor of Arts Major: Business Management Graduation Date: December 1987ExperienceCustomer Service and Administrative ProfessionalBinswanger Glass Location: Raleigh, NC Dates of Employment: August 1993-August 2024Key Responsibilities and Achievements: Provided exceptional customer service, handling inquiries, complaints, and service requests efficiently. Managed administrative tasks, including scheduling, documentation, and data entry. Handled shipping and receiving processes, ensuring timely and accurate delivery of goods. Managed billing and invoicing, ensuring accuracy and timely submission of invoices. Used computer software to combine files and create PDF documents to satisfy customer requirements and facilitate payments. Maintained customer records and managed the customer database to ensure accuracy and confidentiality. Collaborated with various departments to ensure seamless operations and excellent customer service.Skills Customer Service: Excellent communication and interpersonal skills, adept at handling customer inquiries and resolving issues. Administrative Support: Strong organizational skills, attention to detail, and proficiency in managing administrative tasks. Shipping and Receiving: Experience in handling shipping and receiving processes efficiently. Billing and Invoicing: Proficient in managing billing and invoicing processes accurately. Technical Skills: Familiar with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), CRM software, and creating PDF documents. Leadership: Experience in leading by example to achieve team goals. Problem-Solving: Skilled in identifying issues and implementing effective solutions. |
