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Click here or scroll down to respond to this candidateTGCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Troy, NY Street Address
I&#Street Address ;m a special needs bus monitor. In the past I worked in a variety of environments. I did automobile insurance where I did entry of automobile policies, answered phones, and many other tasks. I also worked in the engineering eld where I typed all of our proposals for bids on jobs. I also worked in the life insurance eld where I processed life insurance policies in the computer to be processed. I did daycare out of my home for 20 years along with my own computer company. I also worked at Price Chopper and Stewart's as a cashier/food prep and handling deposits. I did medical transcription out of my home. I worked for a newspaper company where I did cancelations and input classied ads. I have had a lot of other jobs due to I'm 57 years old.Reliability and punctualityCondentiality and PrivacyObservation and MonitoringPatience and ToleranceProfessionalism and EthicsAbility to work on my ownChildtime Learning Center Albany, NewYorkTeacher08/2024 - 09/2024Developed and implemented lesson plans based on curriculum objectives. Assessed student performance through tests, quizzes, and other assessments.Provided individualized instruction to meet the needs of all students. Maintained a safe and orderly learning environment for all students. Established positive relationships with parents to ensure eective communication regarding student progress and well-being. Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.TSL Kids Crew Troy, New YorkDaycare Teacher07/2024 - 08/2024Conducted assessments of student performance and progress. Maintained supplies inventory for the classroom including art materials and books.Encouraged creativity through art projects and storytelling. Star and Strand Transportation Troy, NYSpecial Needs Bus Monitor03/2023 - 05/2024Assisted students with special needs in boarding, disembarking and transferring between buses.Monitored student behavior on the bus to ensure safety of all passengers. Communicated with school personnel regarding students' progress and any incidents that occurred during transit.Price Chopper and Stewart's Cohoes,New YorkCashier/Food Service Worker06/2014 - 11/2017Performed other duties as assigned by management.Greeted customers and answered any questions they had about the store's products and services.Answered customer inquiries regarding store policies and procedures. Conducted price checks for special orders or discounts as requested by customers.SummarySkillsExperienceEnsured compliance with all safety regulations within the store environment.Veried that customers were of legal age to purchase alcohol or tobacco products.Operated cash register eciently and accurately, processed payments by cash, check, credit card, gift card or automatic debit. Followed company security procedures for handling large sums of money. Stocked shelves with merchandise when needed.Provided excellent customer service while promoting loyalty programs to increase sales potential.Operated cash register or POS system to receive payment by cash, check and credit card.Preserved appearance of store by arranging and replenishing displays and merchandise racks.Accepted cash and credit card payments, issued receipts and provided change.Delivered high level of customer service to patrons using active listening and engagement skills.Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.Helped customers nd specic products, answered questions, and oered product advice.Worked closely with front-end sta to assist customers. Scanned merchandise using point-of-sale system for accurate purchase totals.Learned roles of other departments to provide coverage and keep store operational.Processed sales transactions to prevent long customer wait times. Discounted purchases by scanning and redeeming coupons. Trained new team members in cash register operation, stock procedures, and customer services.Maintained work area and kept cash drawer organized. Greeted customers promptly and responded to questions. Counted and balanced cashier drawers.Oered customers carry-out service at completion of transaction. Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.Trained and mentored new cashiers to maximize performance with skilled, ecient and knowledgeable team members.Candidate's Name Feura Bush, New YorkAdult Care Provider03/2010 - 02/2014Responded promptly to emergency situations such as falls or seizures; provided rst aid or CPR if necessary.Assisted with mobility issues such as transferring from bed to chair or wheelchair.Assisted adults with daily activities such as bathing, dressing, and grooming.Provided companionship to elderly patients by engaging in conversation and recreational activities.Performed light housekeeping duties including changing linens, laundry service, cleaning bathrooms and kitchen areas as required by the facility policy and procedures manual .Administered medications according to physician's orders and monitored patient reactions.Maintained a clean and safe environment for the clients in accordance with established standards of care.Ensured compliance with all applicable laws, rules, regulations and policies related to adult care services.Drove clients to shop for groceries, attend doctor appointments and run errands.Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.Created safe and positive living situations for clients by communicating with family and other sta about concerns or challenges. Supported bathing, dressing and personal care needs. Assisted with meal planning to meet nutritional plans. Laundered clothing and bedding to prevent infection. Aided with mobility and independence for disabled individuals and continually monitored safety.Maintained clean and well-organized environment for client happiness and safety.Feura Bush Post Oce Feura Bush, NewYorkPost Oce Mail Clerk06/2010 - 03/2013Ensured that all necessary documentation was properly lled out before processing a package or letter.Filled out shipping forms for customers sending packages. Stocked shelves with various items available for purchase at the post oce counter.Sorted mail according to post oce regulations and customer instructions. Greeted customers entering the post oce lobby area. Delivered parcels to local businesses on behalf of the post oce. Scanned packages into tracking systems to ensure accurate tracking of shipments.Received and processed incoming mail, packages, and other materials. Maximum Bytes Clifton Park, New YorkOce Manager, Data Entry, Call CenterManager09/2002 - 03/2013Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.Responded to customer inquiries via phone or email in a professional manner.Assisted in developing budgets for departmental expenses. Processed payroll accurately ensuring all employees were paid on time. Provided administrative support to management team including preparing reports and presentations.Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.Organized company events including holiday parties, team building activities .Developed and implemented oce policies and procedures. Developed eective working relationships with team members across multiple departments.Attended regular training sessions on updates and changes within the industry or organization.Did all portions of the work included with running a business. Paid all the bills.Did all accounting for the business.Did all portions of the customer service and administration assistance. Did all the data entry for the company. Handled all the issues that arose all day.Tammy's Daycare Clifton Park, New YorkHome Daycare Provider06/1995 - 12/2003Provided rst aid or CPR when appropriate.Provided nutritious snacks and meals according to established guidelines. Assisted with potty training when needed.Managed daily activities and routines for up to 13 children in a home daycare setting.Enforced rules of conduct during indoor and outdoor activities in order to ensure the safety of all participants.Performed light housekeeping tasks such as laundry or cleaning up after meals.Kept detailed records of attendance, meals served, naps taken and other pertinent information related to each child's care. Maintained a safe environment for all children by adhering to safety regulations and procedures.Encouraged creative expression through art projects, storytelling and imaginative play.Observed children's behavior and development, reported any concerns to parents or guardians.Established positive relationships with families through regular communication regarding their child's progress.Instructed children on proper hygiene habits such as hand washing and toileting practices.Organized nap time routines including changing diapers and clothing when necessary.Developed engaging lesson plans that promoted physical, social, emotional, cognitive growth.Planned and implemented age-appropriate activities such as arts, crafts, music, games, outdoor play and educational lessons. Updated detailed records for each child with information such as daily observations, meals served and medications administered. Taught children how to complete basic crafts such as paintings, drawings and decorations.Established and maintained safe, supportive and welcoming environments for children of all backgrounds.Communicated with parents or guardians about daily activities, behaviors and upcoming events.Provided nurturing and appropriate environment for children of various ages.Maintained organized and clean classroom and play areas. Read stories to children, facilitated discussions and tied books into learning opportunities.Supported children's emotional and social development, encouraging understanding of others and positive self-concepts. Encouraged positive behaviors, including patience with teachers and fellow kids.Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.Identied signs of emotional or developmental problems in children to alert parents or guardians.Observed and monitored children's play activities. Instructed children in eating, resting and restroom habits. Dk life insurance Albany, New YorkData Entry Administrator/Health LifeInsurance Agent04/1997 - 10/1999Researched and updated customer records in database system. Inputted data into various software programs accurately and eciently. Entered large volumes of information into spreadsheets quickly and accurately.Input life insurance policies for processing.Mailed all processed policies to the clients.ERM Engineers Albany, New YorkCustomer Service Representative/ProposalPresentat06/1994 - 06/1997Answered customer inquiries and provided accurate information regarding products and services.Provided excellent customer service to resolve customer complaints in a timely manner.Gathered customer feedback through surveys and used the data to improve customer service.DKI Engineering Ballston Spa, New YorkOce Manager/Data Entry Administrator09/1989 - 06/1994Developed and implemented oce policies and procedures. Assisted with the preparation of budgets, forecasts and nancial statements.Supervised sta members, organized schedules and delegated tasks. Did all the input of engineers and architects addresses for proposal preparation.Answered the telephone so I could direct the call to the right person. Farm Family Insurance Glenmont, NewYorkPolicy Administrator/Transcriptionist/Administrative Assistant06/1986 - 07/1991Contributed ideas for revisions or improvements based on feedback from sta members.Reviewed existing policies for compliance with current regulations and standards.Maintained a library of current policies and related documents accessible to all employees.Prepared reports outlining progress made towards achieving desired outcomes from policy initiatives.Ensured that all relevant documentation is updated according to any modications made to existing policies.Researched regulatory requirements, industry best practices, and organizational objectives to inform policy decisions. Drafted policy documents in accordance with legal guidelines. Monitored program performance against established goals and objectives. Conducted periodic reviews of existing policies to ensure accuracy and relevance.Participated in meetings with senior management teams to discuss potential changes or updates to policies.Responded promptly to inquiries related to policy interpretation or implementation issues.Coordinated training sessions for sta members regarding newly implemented polices.Identied opportunities for improvement by analyzing trends in policy violations or non-compliance issues.Checked documentation for appropriate coding, catching errors and making revisions.Handled modication and updating of policies.Handled billing related activities focused on medical specialties. Organized information by using spreadsheets, databases or word processing applications.Assisted claimants, providers and clients with problems or questions regarding claims.Collaborated with fellow team members to manage large volume of claims. Assisted new policyholders with processing claims. Examined automobile policies with third-party liability, accident benets, and collision benets.Signed payment approvals accepted claims.Examined claims, records and procedures to grant approval of coverage. Processed claims for payment or forwarded to appropriate personnel for further investigationModied and updated existing policies and claims to reect change in beneciary, amount of coverage or type of insurance. Precisely calculated refunds, premiums, and adjustments. Facilitated communication between various departments regarding policy- related matters.Utilized knowledge of the rules governing punctuation, capitalization, spelling, grammar, syntax, and other language conventions when transcribing material.Utilized specialized software programs for transcribing audio les. Transcribing audio recordings into written form as needed. Performed clerical duties such as typing, transcribing dictation, and updating databases.Assisted physicians in patient care by transcribing and entering orders into the Electronic Medical Record system.Ensured accuracy when transcribing notation into digital formats. Utilized appropriate terminology when transcribing physician orders accurately.Provided administrative support such as preparing reports, transcribing notes, ling documents.Performed research on unfamiliar terms or abbreviations encountered while transcribing documents.Strengthened traceability by transcribing court documents, records and general counsel agreements.Provided clerical assistance such as transcribing dictations, scanning documents into EHR system, photocopying documents for distribution. Provided support to physicians by transcribing dictated notes into the EHR.Supported physicians by transcribing orders into the hospital's computer system accurately and promptly.Performed clerical duties such as sorting mail, faxing documents, answering emails and transcribing dictation.Provided support to nursing sta by updating patient charts, entering vital signs, and transcribing physician orders.Collaborated with composers to discuss the structure of pieces before transcribing them.Performed data entry tasks including transcribing dictation of medical reports into electronic health records system.Communicated with supervisors about necessary ling, transcribing or documentation requirements for dierent pieces of evidence. Provided administrative support by taking notes during meetings, transcribing information into documents, preparing agendas and minutes from sta meetings.Utilized multiple computer programs simultaneously while transcribing. Adhered to spelling, grammar and punctuation rules when transcribing data.Delivered exceptional clerical support every day by scheduling appointments, transcribing notes and mailing packages. Performed clerical tasks such as ling, charting, transcribing orders, scheduling appointments.Assisted in the preparation of presentations by transcribing, formatting, inputting, editing, retrieving and printing information. Automated document ow, accurately recording, transcribing and maintaining condential client information into database and applicant tracking system.Participated in team meetings and trainings related to transcribing processes or procedures.Provided feedback regarding technical issues or other problems encountered while transcribing audio and video material. Analyzed audio recordings for accuracy in transcribing dialogue into subtitles.Provided clerical support to physicians including copying of medical records, preparing charts for next day's appointments and transcribing physician orders into electronic health record system. Performed clerical duties such as ling, photocopying, transcribing, and faxing.Performed data entry tasks such as entering nancial transactions into accounting software programs or transcribing handwritten notes into electronic format.Analyzed audio les to determine best approach for transcribing content accurately in a timely manner.Ravena-Coeymans-Selkirk Senior High School Ravena, NY High School Diploma06/1985Albany Boces Albany, NYWord Processing And Data Entry in Computer And Information Sciences 06/1985Education and Training |
