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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Columbus, OH Street Address
WORK EXPERIENCEInside Sales Manager e-Commerce, Westinghouse Outdoor Power January 2021 - Present Optimized e-commerce platforms to enhance user experience and increase online sales for United States and Canada for key accounts which included Lowes, Home Depot, Menards, eBay and Walmart. Managed customer relationships through effective communication and account management. Formulated innovative sales strategies to drive revenue growth and market expansion. Created and executed purchase orders and quotes for power whole goods and parts sourcing for complete line of generators and outdoor products with our channel partners, vendors, end users and customers. First line of providing resolution and processes for accounting, supply chain, tech support, customer support. Channel Account Manager, VertivAugust 2018 - December 2020 Created effective sales strategies to drive business growth and increase revenue. Managed partner relationships to ensure mutual success and collaboration. Negotiated partner agreements to establish clear terms and commitments for both parties. Created and executed purchase orders and quotes for vendors, channel partners, end users and customers. Provided all resolution and processes for scope of work when customer and vendor issues arise as well provide reporting to accounting, supply chain, support, c-suiteTechnical Sales Engineer, VertivJanuary 2018 - August 2018 Conduct the marketing and sales of a diverse range of IT technical products and solutions, including UPS, CRAC Units, Cabinets, Racks, PDUs, Power, Cooling, Colo, Remote monitoring, IDF, MDF, Vertiv, Liebert, Avocent, Geist, and DCIM for multiple IT industry partners, resellers, data centers, and end users. Key Contributions: Increased existing pipeline from $2M to $4.8M as well as acquired new resellers for the department over the course of 1 year.Key Account Manager, Briggs and StrattonJanuary 2014 - January 2017 Led all aspects of sales lifecycle from cold calling to successful closing in order to drive sales of key company products and services, including Briggs and Stratton parts, consumer and commercial generators, consumer and commercial pressure washers, Oregon Equipment Parts, Oregon Forestry products, several other allied lines across targeted clients. Researched and acquired new clients while maintaining strong relationships with existing client base in order to outperform monthly sales goals within assigned segment. Negotiated product pricing with both prospective and existing client base in accordance with pre-defined guidelines. Liaised effectively with cross-functional departments and supply chain leads to track sales targets and shipment needs.Key Contributions: Achieved successful closing of high value government contracts for the sales of commercial power utilizing communication and negotiation skills. Served as first point of escalation for day-to-day customer support and resolution to ensure maximum client satisfaction and retention. Grew existing account base by acquiring and retaining new clients while generating profitable sales with existing accounts. Developed and collaborated with new customers and converted them into new business through phone sales, email, social media, and face-to-face sales activities.Inside Sales Technical Support, Briggs and Stratton January 2000 - January 2014 Researched and interpreted market data, analyzed latest market trends, and monitored competitors activities to uncover new sales opportunities and achieve market superiority. Maintained effective liaison with clients via telephone, fax, and email to provide technical information and advice, answer queries, and finalize sales. Oversaw the maintenance of communication equipment by identifying and reporting problems and supporting technical troubleshooting. Key Contributions: Developing new client accounts by researching and identifying potential leads, soliciting new business, and building strong connections with clients and business partners. Generated repeated sales by upselling products and services based on clients purchase history as well as delivering high- impact sales presentations, outlining product features and benefits. Contributed in delivering measurable results by consistently adhering to company rules and guidelines and providing recommendations for policy and procedure improvements. Additional experience as Branch Manager at Enterprise Rent a Car. EDUCATIONUniversity of TexasBS, Business AdministrationLicense and CertificationsTechnical Sales Engineer VertivMaster Service Technician Briggs and StrattonSKILLSB2B Sales, Business Sales Development, Client Acquisition, Collaboration, Customer Relations, Customer Service, Generator, Inside Sales, Key Accounts, Market Trends, New Business Development, Outlook, Product Sales, Quoting, Researching, SaaS, Sales Calls, Sales Strategies, Social Media, Technical Sales, Troubleshooting CERTIFICATION AND LICENSESTechnical Sales Engineer 2018Master Service Technician 2015 |
