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Certified Peer Support Specialist Superv...
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Title Certified Peer Support Specialist Supervisor
Target Location US-NC-Fayetteville
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CertificationStreet Address -Hours Peer Support Specialist, August 2020OnTrack Wellness and Recovery Center, Fayetteville, NCStreet Address -Hours Wellness Recovery Action Planning (WRAP), August 2020OnTrack Wellness and Recovery Center, Fayetteville, NCEducationB.S., Computer System Information, May 1990DeVry Institute of Technology Decatur, GeorgiaWork ExperienceResidential Aid October 2022 - January 2023Fresh Start Fayetteville, NCAssisted residential with daily personal routinesProvided companionship to residents and established a trusted relationshipEnsured that residents were given their prescribed medicationReported any concerns or medical issues to the supervisorPeer Support Supervisor/Shelter Assistant February 2021  October 2021Greater Image Health Care Fayetteville, NCResponsible for overseeing day-today operations of peer support servicesSupervision of staff and monitoring services for quality serviceEnsure compliance with agency policies and proceduresShelter Assistant with the companys group homePeer Support Specialist November 2020  December 2020RI International Fayetteville, NCAssist clients with information to transition back into societyAssist clients with dealing with homelessness, substance abuse and mental issuesAssist clients in completing benefits for Social SecurityCase Assistant April 2018  October 2020Alliance Healthcare Wilmington/Fayetteville, NCAssist clients with information to transition back into societyAssist clients with dealing with homelessness, substance abuse and mental issuesAssist clients in completing benefits for Social SecurityShelter Monitor August 2017-April 2018Good Shepard Center Wilmington, NCAssisted in providing client services in a wide variety of fieldsAssisted clients identifying and obtaining available benefits, social and community services.Assisted Social Workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, and dependent careHousing Monitor Assistant April 2018  February 2019Salvation Army Family Store Wilmington, NCChecked in clients and gave them breathalyzer test upon entry into the shelterDistributed medication at assigned timesServed lunch and dinner mealsHelped clients to transition back into society (Disability and Housing)Other Work ExperienceRegional Sales Manager March 2012- April 2018Frontier Communications Durham, NCManaged a team to talk to existing and new customers to upgrade their telephone servicesProvided customer service by answering phones, greeting clients, scheduling appointments, and calling clients to pick up tax refundsMail Clerk and Mail Operator February 2011  March 2012Professional Mail Services Durham, NCOperated the mail machine to sort out mail for private companiesContacted delivery or courier services to arrange delivery of letters and parcels.Operated forklift and automated trains to move containers of mail

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