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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Linked In ProfileSUMMARYCertified Project Management Professional and Six Sigma Blackbelt with extensive experience in chemicals, aerospace, biotech, and healthcare. Adept in strategy planning, defining project types, quantifying value, and creating intake systems. Disciplined planner, communicator, and Prosci trained change manager. Able to assess risks and resolve barriers to yield sustainable, quality outcomes, within budget and on time. Seasoned project and program manager, proficient across the project lifecycle. Skilled collaborator, negotiator, influencer, and leader who can build relationships, earn trust, and create high performing teams. EXPERIENCEFRENCH BPO, Business Process Optimization, Brevard, NC 2017-Present Principal ConsultantConsultant and trusted partner to businesses across industries to: Created a capital project intake system with quantified prioritization in Jira for a Japanese pharmaceutical client's largest plant to eliminate competition for resourcing and funding Designed a custom project management principles course to improve project planning and execution at an adhesive tape manufacturing company. Trained over 200 employees and reduced cycle times by 22%. Managed PPM implementations with multiple clients. Gathered user requirements, mapped workflow, configured SaaS, facilitated user testing, and trained super users and administrators. Studied packaging practices at a supplier of deli meats to optimize layout, staffing, and run rates to increase yields by 18%. Portfolio managed biweekly events for a statewide peer networking group of manufacturers across South Carolina focused on Operational Excellence and best practice sharing. Analyzed historical data after an acquisition at a large mill work shop to identify families, reduce SKUs, adjust scheduling across four lines, and improve throughput by 35%. Implemented SOPs and in process quality specs at a cast iron foundry to increase yields by 38%. Project managed the implementation of an evidence based community service for newborns across four hospital chains and three counties in coordination with the United Way. Program managed a community networking group to consolidate resources, raise awareness to offerings, and identify gaps in the early childhood sector across three counties. GENENTECH, South San Francisco, CA 2015-2017Senior Manager, Operational ExcellenceCreated a PMO of ten members to improve and sustain systems, processes, and tools used in a call center of 200 personnel coordinating financial and support services to national patients, practitioners, and payers Reduced service cycle times by 30-52% by implementing workflow and eliminating individual queues Optimized and automated quarterly capacity planning process to reduce labor costs by $600,000 per year SPACE SYSTEMS LORAL/MAXAR, Palo Alto, CA 2013-2015 Senior Process Improvement EngineerManaged special projects and coached the VP, Solar Array, in the areas of quality and project management best practices. Implemented a robust continuous improvement program, where many prior efforts had failed. Reduced subsystem cycle times by 23-32% by implementing visual shift scheduling across nine workstationsCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Linked In Profile SPACE SYSTEMS LORAL Continued, Palo Alto, CA 2013-2015 Increased quarterly ROI per project by 12% by designing and implementing a portfolio project management tool to prioritize ideas based on a balanced scorecard Deployed Hoshin-Kanri strategy planning across manufacturing and engineering including the training and coaching of executive managementELEMENT MATERIAL TESTING, Cleveland, OH 2011-2013Business Improvement ManagerWas the first hire by the CEO to create a company-wide productivity program and kick-off a multi-year lean journey Developed comprehensive corporate strategies to establish Lean methodologies across 12 national labs Created and facilitated a problem solving & Lean/5S training program for 1600 employees Increased flow & uptime by optimizing machine shop saw usage by material, size, and handling equipment PRAXAIR, Tonawanda, NY 2004-2011Program Manager 2009-2011Standardized national roles, processes, and safety performance for six locations and 150 personnel Reduced installation times by 20% from initial sales through delivery using SharePoint and taxonomy Operations Administration Manager 2008-2009Promoted two full levels to lead the strategic restructuring of an underperforming group supporting NA Industrial Gas Department with over 100 plants, 40 distribution centers, & 7,000 employees throughout the US Managed 40 employees encompassing hiring and payroll, purchasing, delivery billing, and HAZMAT driver IFTA compliance Reduced costs by 35% in 18 months with significant overall improvement in service levels Slashed payment turnaround time from 3 weeks to 24 hours by implementing scanning technologies for 30,000 deliveries/month with logic to flag billing disputes, ensuring 95% 1st time matches Dramatically streamlined IFTA reporting and mitigated significant 20 per mile financial risk by designing and implementing a web-based system to compile comprehensive fuel and mileage data from 700 tractors with 90K trips per quarterLean Specialist/Six Sigma Blackbelt 2006-2008Analyzed process and product inefficiencies to drive improvement aligned with strategic business objectives Consistently returned $200K per year savingsProject Manager, Adsorption R&D 2004-2006Designed, built, and optimized the first four-bed lab-scale adsorption system for oxygen production Created, presented, and justified marketing strategies for emerging technology EDUCATION, CERTIFICATIONS, and HONORS CSCP #125005, Certified Supply Chain Professional, ASCM, The Association for Supply Chain Management CSSBB #15448, Certified Six Sigma Black Belt, through ASQ, The American Society for Quality PMP #1379064, Project Management Professional, through PMI, The Project Management Institute BS, Bachelor Science, Chemical Engineering, Magna Cum Laude, Cleveland State University, Cleveland, OH ACE award winner, 2017, for Best Continuous Improvement Project of the year at Genentech Nominated Most Courageous Leader, 2015, by peers for transparent and inclusive communication |