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Click here or scroll down to respond to this candidateCandidate's Name
Customer service / ParaprofessionalJacksonville, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo secure a position with a stable and profitable organization, where I can be a member of a team and utilize my business experience to the fullest. I am very observant and strive for professionalism. I am a dedicated individual to succeed with set goals. Fast pace, with a organized work ethic. Profession in education, and child care. Profession with high expectation of customer service. Management and Lead duties Certified foster parentAuthorized to work in the US for any employerWork ExperienceSpecial Education ParaprofessionalDuval County Public Schools-Jacksonville, FLPresentCustomer Service RepresentativeTJX Corporation (Home Goods)-Jacksonville, FLPresentParaprofessionalRiver City Science Academy Intracoastal-Jacksonville, FL August 2022 to August 2023Kindergarten, paraprofessional and in-house sub. Ended contract of 2022-2023 after having a baby! Daycare TeacherTOTAL LEARNING CENTER-Jacksonville, FLJanuary 2022 to August 2022Shift LeadOnce Upon a Child-Jacksonville, FL2021 to 2022Customer service specialist SupervisorDICK'S Sporting Goods-Jacksonville, FLMay 2020 to September 2021Shift lead for front end of cashiers. In charged of customer satisfaction lead roll. Customer Service Representative IITeleperformance-Sierra Vista, AZOctober 2018 to April 2020Create confidence and excitement to equip all of our athletes/ customes to achieve their dreams. I have a mentor position (supervisor), where I handle escalated calls. Assisted customers with a warm and professional attitude Assisted customers with questions Kept records of customer complaints Handled emails, inbound calls, and outbound calls Managed customer accounts Assisted with technical support duties Monitored claims and physician-related services Handled billing issues and order inquiriesEducationHigh school or equivalent in PsychologyGrand Canyon UniversitySkills CSR Call Center Customer Care Customer Service Customer Support American Sign Language Supervising experience Technical support Shift management Computer literacy Special Education Account Management Computer Networking Experience Working With Students Mentoring Teaching Business coaching Classroom Management Developmental Disabilities Experience Childcare Customer service Shift management Restaurant experience Cash handling Communication skills Property management Sales Hospitality Early childhood education Quick service & fast food restaurant Preschool experience Childhood developmentCertifications and LicensesBehavior SupportPresentParaprofessionalPsychotropic MedicationPresentFoster Parent TrainingCaring for children: Florida WelfarePresentFoster Care CertificationDriver's LicenseServSafeProfessional Educator LicenseChild Development Associate CertificationTeaching CertificationFood Handler CertificationCPR Certification |
