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PHONE NUMBER AVAILABLEEMAIL AVAILABLEExperienceCustomer Service Representative, Mosquito Joe, Quogue, NYMarch 2024  June 2024 Usage of proper phone etiquette to aid customers. Knowledge of chemicals used to treat mosquitoes, fleas, and ticks. Accurate entry of data into the companys systems.Sales Floor Associate, Marshalls Department Store, Shirley, NYAugust 2023  January 2024 Offers knowledge and support of the store to aid customers. Usage of a POS system, accurately completing transactions and handling money. Keeping the store in an organized state, making it easy for shoppers to get their goods.Sales Associate, Kum & Go Convenience Store Chain, Adrian, MNMarch 2022  September 2022 Served customers with knowledgeable, friendly support at every stage of shopping and purchasing. Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers. Maintained calm demeanor and professionally managed issues in busy, high-stress situations. Built relationships with customers and community to promote long term business growth.  Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Replenished hot food service area in accordance with designated timelines to ensure freshness to the customerCustomer Service Associate, Indian Island County Park, Riverhead, NYMay 2021  August 2021 Greeted customers and offered assistance with selecting campsites, explaining and finding amenities, and completing purchases. Answered questions about park policies and addressed customer concerns. Enrolled and renewed customers green key membership in accordance with County guidelines. Used POS system to process sales, credits, online orders, and membership activations/renewals. Contributed to team objectives in fast-paced environmentEducationSeptember 2017  June 2021High School Diploma, William Floyd High SchoolSkills Positive Customer Engagement POS System Operations Checking Inventories Verbal and Written Communication Adapt to Diverse Groups Returns and Refunds Listening Skills Store Opening and Closing Conflict Resolution Product and Service Sales Restock Shelves Teamwork and Collaboration Multitasking Strengths Speaking Clearly Independent Judgement Accurate Data EntryAdditional InformationSystems Proficiencies MS Office (Word, Excel, Outlook, Powerpoint) Google Drive (Docs, Sheets, Slides, Forms) Windows Systems