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Meridian, MSEMAIL AVAILABLEPHONE NUMBER AVAILABLEPROFESSIONAL EXPERIENCEHR CoordinatorMeridian Community College Meridian, MSDecember 2020 - PresentMaintain documentation related to COVID-19 testing and time off.Answer employee inquiries regarding COVID-19 protocols and guidelines.Review and implement updates from the MS Department of Health, CDC, and Governor Reeves to ensure compliance with current health regulations.Collaborate with the HR Director on all HR initiatives and support in educating employees about company policies.Serve as a key resource for HR information, addressing employee questions and fostering positive relations.Manage scheduling and logistics for HR department meetings.Conduct E-Verify for all part-time and full-time employees.Organize, maintain, and update employee HRIS data, as well as BCBS, PERS, and personnel files.Assist with Open Enrollment and the full hiring process, including recruitment and conducting reference checks.Facilitate new-hire procedures, including orientation, file organization, onboarding, and benefits enrollment.Conduct exit interviews, advising employees on their rights and entitlements.Maintain compliance by managing I-9 notebooks.Add new hires to the MS Directory of New Hires.Audit and update job descriptions in collaboration with department heads.Assist with performance management processes and auditing/scanning of transcripts.Prepare government reports, monthly Personnel Action documents, and enter contracts for payroll processing.Write payment requests and assist with software transitions.Human Resources ManagerArch Inc. d/b/a McDonald's Meridian, MSOctober 2015 - December 2020Conducted background checks for new applicants, determining employment eligibility.Managed weekly rosters for twelve restaurants using Excel.Verified employment for local, state, and federal agencies, including food stamps and housing authority.Facilitated completion of I-9 forms and E-Verify processes.Reported all new hires to the MS or AL Department of Security.Conducted Form 8850 pre-screening for work opportunity credits to the State Workforce Agency.Set up pay card or direct deposit for all newly hired employees.Assisted with payroll processing using the RTI system.Organized daily filing of active and inactive employee records per company policy.Addressed and resolved customer complaints across twelve restaurants at the operational level.Handled phone communications, including transferring calls and taking messages.Managed benefits administration and recruitment processes.Developed employee schedules, balancing labor costs with projected sales.Shift Manager / Assistant ManagerMcDonald's Meridian, MSNovember 2013 - October 2015Oversaw daily operations, ensuring adherence to company policies and procedures.Maintained high customer service standards, resolving conflicts among staff.Created weekly staff schedules in alignment with sales forecasts and labor guidelines.EDUCATIONHSEMeridian Community College Meridian, MS2019SKILLSTechnical Skills:Excel, PowerPoint, Word (5 years)Recruiting (4 years)Customer Service (7 years)Benefits Administration (3 years)Leadership Development (4 years)Employment Labor LawInterpersonal Skills:Written and Verbal CommunicationDecision-makingTeamworkTime ManagementCERTIFICATIONSServSafe (June 2020 - June 2025)Hamburger University (February 2017 - Present)oSpecialized training in restaurant management, leadership development, business growth, and operational procedures.Harassment Prevention TrainingADDITIONAL INFORMATIONDedicated HR professional currently serving as an HR Coordinator at Meridian Community College, where I play a key role in managing employee relations and ensuring compliance with HR policies. I excel in supporting the HR Director in implementing initiatives that enhance employee engagement and satisfaction. |