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Street Address EMAIL AVAILABLEPHONE NUMBER AVAILABLEProfessional Experience:Account Representative Sept 2023 Oct 2024Lee Ingrim State Farm Agench Tumwater, WAKen Grossman State Farm Agency Glendale, AZLisa Ross State Farm Agency Surprise, AZProperty and Casualty & Life and Health licensedQuoted and wrote auto/ homeowners/ renters/ umbrella/ and life and health insurance policiesOutbound sales team.Insurance Sales Professional May 2017 Sept 2023USAA Phoenix, AZAssisted potential new members in establishing their membership profile with USAA.Quoted and issued auto/homeowners/renters insurance policiesDeepened and retained member relationships through facilitation of financial products and servicesSports Official Mar 1994 Sept 2018Independent ContractorUmpired youth, high school, collegiate, and mens league baseball gamesRefereed youth and high school football gamesUtilized my leadership and communication skills to manage games and build rapport with coaches and playersClient Services Representative Retention Paralegal Aug 2014 Apr 2017Lexington Law Firm Phoenix, AZProvided a positive experience for all clientsAnalyzed clients credit reports and provide solutions for each unique situationEngaged clients and motivate them to continue their credit repair process by reviewing progress seen to that pointOperations Support Specialist / Office Assistant Specialized Oct 2011 May 2013Maricopa County Department of Public Health, Office of Preparedness & Response Phoenix, AZDesigned and develop Excel spreadsheets to track inventoryCompleted final proofreading of documents written by the Program Manager to the Center for Disease ControlPerformed a variety of administrative functions including calendar appointment management; coordinating meetings; and maintaining the Program Manager's electronic calendarMember of the Collaborative Admin Team responsible for writing standard operating procedures, making sure that the program adheres to County policiesCustomer Service Nov 2009 Jan 2011DPC&S, Inc. Phoenix, AZProvided administrative and clerical support to management teamCompiled data and drafted reports for administration, distribution, and financial purposesMaintained database and corrected data entry errors, as necessaryInside Sales Aug 2008 Feb 2009Mechanical Room, Inc. Phoenix, AZPrepared and supplied quotes for equipment based on manufacturers specificationsShipped/Received ordersManagement and maintenance of inventory in the warehouseProcessed Sales Orders in software program |