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Click here or scroll down to respond to this candidateCandidate's Name
Street Address E Margaret StreetUnit #Street Address
Thornton, IL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEMAIL AVAILABLEEDUCATIONGovernors State University, University Park, ILBachelor of Health AdministrationNorthwestern Business College, Bridgeview, ILParalegalEMPLOYMENT HISTORYMIAS GAMING CAF, Glenwood, IL 6/1/2023 10/1/2024Customer Service AssociateResponsible for the accuracy of safe and registered banks. I serve beverages and snacks to customers. Instruct customers on how to play video gaming machines; and contact IT when machines malfunctions. Keep equipment and facility clean and sanitized.FOOD ROCKET, Chicago, IL 9/2022 3/2023Line CookPrepared and pre-packaged fresh sandwiches, soups, and desserts that were distributed to the five north/northwest side affiliate stores.AMAZON, Monee, IL 2/2022 8/2022Inbound StowerI was assigned to workstations where merchandise was scanned and stored in robotic pods.COMPASS GROUP, Chicago, IL 03/2017 2/2022Lead Cook/Grill/Deli/Salad/BakeryI was employed in several Divisions of Compass as a Cook serving hundreds to thousands of patrons at a time. My cooking experience includes main dishes, knowledge of prepping, cooking, grilling/smoking meats and vegetables, deli/sandwich specialties, salads, soups, etc. I have experience in baking pastries, pies, and many dessert specialties. Skilled knife cutting, meat slicer. Follow cleaning and sanitation protocols at all times. The Divisions of Compass consisted of Chartwell, K-high schools, higher education institutions, and contracted facilities (i.e., law firms, and Fortune 500 companies).Shiftgig Bullpen/Food Service Agency, Chicago, IL 06/2017 4/2019Cook/Salad Prep/PastryAssigned to cook for hotels, weddings, special events, colleges/universities, restaurants, and corporate cafes.Experienced in cooking, grilling, salad preparations, and baking pastries all from scratch with and without recipes.Vitas Innovative Hospice Care and Healthcare Services, Chicago, IL 02/2016 09/2016Administrative AssistantAssisted business manager with personnel and administrative duties that included new hire processingOrientated new hires, assisting with health benefits, and notifying managers of the completion of clearancesOrdered medical and office supplies in addition to monitoring and distributing office suppliesProcessed, administered, and managed billing accounts and filesMaintained incoming office calls by directing them to appropriate medical and clinical staffScheduled and coordinated office meetings and eventsCandidate's Name Resume Page 2Sitel, Memphis, TN 06/2015 02/2016Call Center Agent (worked from home)Responded to incoming calls in a fast, accurate, and pleasant mannerAssisted customers with concerns, inquiries, orders, service scheduling, and troubleshootingNational Opinion Research Center Telephone Interviewer 12/2014 6/2015Inbound/outbound telephone calls to respondents to conduct a national longitudinal study and long-term research project surveys.Administered carefully developed, field-tested questionnaires to respondents using a computer.Protect respondents privacy by keeping their answers confidential.Healthy Families Chicago Case Manager 10/2013 07/2014Provided intensive case management services to low-income, recently released women with diagnosed mental illness. Intervened with collateral resources, agencies, facilities, and other entities on behalf of clients and their families.Determined and processed supportive service needs according to the Supportive Service Plan.Assessed client career goals, functional levels, financial, referral, skill development, and other related needs.Provided emotional support and guidance to reduce the chances of recidivism and relapse.WellPoint/AIM Specialty Health Referral Specialist 11/2009 07/2013Placed 30+ outbound courtesy calls per hour to providers to give notification of determination regarding a request for diagnostic imaging for health plan members.Complied with HIPPA and guidelines when handling private, time-sensitive information.Accurately entered demographic data and screened requests from physicians.Prepared denial and approval correspondences for healthcare applications.South Haven Pregnancy Center Assistant Director 10/2007 11/2009Prepared and submitted financial reports (9041) and grants.Provided clients in crisis with decision-making counseling that allowed clients to be well-informed when deciding on an unplanned pregnancy.Developed and maintained client records and program documentation according to contract and standards (initial assessments, goal planning, progress notes termination summaries, etc.)Monitored quality of care by complying with contract requirements for contacting clients by phone, by letter, and/or by conducting home/residential visits.Facilitated educational classes such as parenting skills, independent living skills, anger management, household management, behavior management, and pregnancy/prenatal care.Cook County Medical Examiner Medical Transcriptionist 12/2003 09/2007Transcribed pathology protocol reports that were incorporated into decedent files.Created a tracking system for pathology support staff and medical records to alleviate the misplacement of files.Received and responded to information requests.Served as the liaison between pathologists, and family member |
