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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Oak StDuquesne, Pennsylvania Street Address
Cell: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEOBJECTIVE:To contribute to the overall success of a company in a position of diverse responsibility which requires strong organizational, planning, problem-solving and follow-through skills.KNOWLEDGE & SKILLS: Data entry skills along with the ability to communicate effectively with a diverse clientele. High level of organizational and customer service skills Ability to positively and professionally interact with persons of low-income and socio-economic backgrounds.RELEVANT EMPLOYMENT HISTORY:Case Aid/Case Manager 07/2013Employer: A Second Chance, Inc.-KinshipCorporate Office: 8350 Frankstown Ave. Pittsburgh, PA 15221 Supervisor: Stacey Graham 412-342-0600To assist A Second Chance, Inc. with the transportation of children serviced by the programs to medical and family visitation appointments; Deliver and pick-up documents as required; Assist programs with various tasks including but not limited to substitute caregiver visits, and placement visits, as needed; Assist in the preparation of case records Crisis In-Home Specialist, 01/2011 07/2013Employer: Family Resources of Western Pennsylvania 141 S. Highland AvenueStevenson Building 2nd, 3rd and 4th floors Pittsburgh, PA 15206 Supervisor: Human Resources (412) (412) 363-1702, may be contacted. Clearances: FBI Clearance, Act 33/34Assessed family's strengths and problem areasAssisted in the development of the family's goal plan Provided services consistent with the agency's philosophy, mission and values, in the form of counseling, parent education and concrete client aid and conducting treatment planning meetings and completing family goal plans and updates as needed Be a persistent advocate for those served and give feedback on system problems. Advocacy included providing information, removing barriers, creating options and resolving problems. Participated in 24 hour on-call rotation. Provide phone and face-to-face contacts after business hours. Is on site for all in-patient MH commitments. Ensures that all alternatives to hospitalization have been considered. Coordinated intervention when hospitalization was required. Oversaw and coordinated referral process, admission utilization and review meetings with appropriate agency and county staff. Evaluating records for appropriate placements Collaborated with agencies and CYF/WCCB to insure quality service to families. Intake Caseworker, 09/2008-04/2010Employer: Allegheny County Children, Youth and Family Services 1401 Forbes Ave, Ste225, Pittsburgh, PA 15129Supervisor: Loretta Miles (412) 350-3600Clearance: FBI Clearance, Act 33/34Investigated reports of suspected child abuse/neglect as assigned by the Casework Supervisor Received and reviews reports obtained from phone calls, written reports and walk-ins. Assessed the information and referral source (hospitals, schools, police, social service providers, Neighbors, relatives and anonymous) for additional information. Conducted phone, office, field and home visit interviews of those involved and collateral contacts.Reviewed all relevant records, i.e., medical, criminal, and other official documents. Obtains and updates information from consumers and collateral contacts on the family social history, demographic information, medical and school history, financial status, current family functioningAnalyzed information obtained to adjust the investigation by pursuing other leads. Concluded the investigation within the guidelines of the Child Welfare laws/regulations and Department of Human Services (DHS)/OCYF policies/procedures Placing children in foster homes and counseling adoptive parents regarding pending legal adoption. Evaluated psychological and physical makeup of children to determine needs. Evaluated environmental factors of foster home and personal features of adoption applicants. Referred child and parent to community resources depending on the needs of child. Investigated home conditions for the protection of children from harmful environmental area. Delivered directly interventions to the children and their families using appropriate evidenced based methods.Assisted parents with child nurturing problems, youth and children with difficulties in various social adjustments.Counseled children and parents, foster parents, guardians, or institution staff, regarding plans for adoptive childs care.Provided support in training programs on thematic issues like childs behavior, development and parenting to individuals and parents.Juvenile Division Court Clerk, 06/2008-09/2008Employer: Allegheny County Clerk of CourtsPittsburgh, Pennsylvania 15222Supervisor: Tim DailyClearance: FBI Check, Act 33/34Served as a knowledgeable resource for information regarding court policies, procedures, objectives, and operational functions in the assigned area Responded to inquiries in person and by telephone; provides information utilizing judgment, knowledge, and interpretation; resolves complaints; refers those making inquiries to appropriate source(s) as necessary.Received, compiled, and organized information for the preparation of documents, records, reports, and correspondence as assigned; composed confidential correspondence, documents, and reports; physically filed or e-filed various pleadings, depositions, exhibits, and other documents in open Court Maintained confidentiality of information. Prepared, certified, served, and processed judgments, orders, findings and recommendations, decrees, and warrants; prepares orders issued during hearings in Court by the judges; processed and mailed referrals. Performed a full range of legal clerical work in processing cases before the court hearingsTax Revenue Clerk, 03/2008-06/2008Employer:Pennsylvania Department of RevenueOne Commonwealth Place, Pittsburgh, Pennsylvania 15222 Clearance: FBI ClearanceLogged & recorded the amount, type, disposition, and number of incoming or outgoing mail, tax forms and documentsOpen and sorted mail and/or extension requests into designated categories Coded tax documents, claim forms and extension requests Assisted Field Office Clerks aid senior citizens, taxpayers, and claimants in the completion of Personal Income tax returns and Property Tax/Rent Rebate claims Answered general questions, performs simple arithmetic calculations in accordance with tax return instructions, and provided copies of returns, claim forms and schedules upon request EDUCATION:Liberty University, August 2013M.S. Degree, Criminal Justice/Human ServicesTRAINING:HIPPACVS Caremark Specialty Pharmacy, Monroeville, PA May 2013 CERTIFICATIONS:Caseworker Certified, Pittsburgh, PA, Department of Human Services 08/2008 COMPUTER SKILLS:PC and Macintosh Operating Systems, MS Word, PowerPoint, Excel, Adobe Photoshop, Microsoft Works, Java Programming, HTML, Internet, E-Cis Database (Pennsylvania Department of Welfare) Kids Database (Allegheny County Human Services-CYF) E-File (PA Department of Revenue) Sharepoint Outlook, SharePoint, Internet JNET-Allegheny County Court of Common PleasCIS Records Management-Allegheny County Court of Common Pleas VOLUNTEER EXPERIENCE:Communities for a Caring Community, 05/10 Present, Braddock, PA, 3-10 hours per month: Director:Joan Procopio (412)-636-5273Chaired/Organized & Conducted community fairs, scholarship initiatives and community beautification projects for the city of Braddock, PA. Also serve as Outreach Coordinator and perform Case Management work for First Church of God in Christ-Braddock, 01/00-present. |
