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Angie Dejesus US, NYC  PHONE NUMBER AVAILABLE  EMAIL AVAILABLE  LinkedInWell-rounded professional with experience in business operations, project management, software development cycle, QA, testing, ecommerce and technology solutionsSKILLS Android Studio, Xcode, ADB, UNIX, BrowserStack, Chrome DevTools, TestFlightManagement: Jira, TestRail, Salesforce, Confluence, MS Teams, QuickBooks, Slack, AI, Agile, FollowUpBoss, Shopify, Magento, BlueCherry, Simparrel, Exenta, ERP, CRM, SlackEXPERIENCEProfessional Services & Managed Services Consultant Associate Mar 21 PresentOpenText/ RemoteProject Manage ~20 on-going accounts, track and report on teams projects, plan, provision, and execute SaaS solutions complete implementation and configuration, SLAs, DPPs and SOWsLead SMBC meetings via Teams, Zoom, complete business operation & provisionStreamline workflows, create templates reducing manual work, create data driven reports and dashboards, conduct comprehensive testing and quality assurance on software solutions, diligently identifying and documenting bugs and defectsAccount Associate United Legwear/ Contract NY, NY Oct 19 Feb 21Style setup for wholesale and manufacturer, managed over 1K styles in PLM, Processed order operations for over 50K UPCs, developed manual to automation workflowsEcommerce Account Manager Cathay Home/ NY, NY Jan 18 March 19Managed ecom brand development, uploaded products to portals, wrote romance copy, optimized products landing page, SEO, email marketing, keyword search, partnered with drop ship vendors, attended trade show for brand growth, collaborated with stakeholders across teams, customer service, SERP, User Experience AnalysisEcommerce Account Assistant Oved Apparel/ NY, NY Oct 13 Nov 17Project managed production orders, managed over 80K skus per order, developed relationships with overseas factories, negotiated prices with vendorsEcommerce Specialist Newyorkdress.com/ NY, NY Nov 08 Sept 13Supervised and trained new employees, responsible for ecom operations managementWebsite QA, wrote blogs, social media, data analysis, collaborated with campaign, ads, email, landing pages designsEDUCATION Masters of Science in Information Design + Technology, SUNY, NYQuality Assurance Software Development Certificate- CareeristBachelor of Science in Business Administration, Boricua College, New York, NY