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PHONE NUMBER AVAILABLE / EMAIL AVAILABLEProfessional SkillsPharmacological CalculationsPharmacy Inventory ManagementInsurance VerificationHIPAA Compliance UnderstandingPharmaceutical Storage AwarenessAbbreviations ComprehensionFDA Drug Safety Guidelines KnowledgeMedical Terminology SkillsEducation & CertificationsPalmetto School of Career Development / Charleston, SCPharmacy Technician Training Program Completion April/2020SC State Registration ( #53589)Berkeley High School / Moncks Corner, South CarolinaHigh School Diploma June 2017Professional ExperiencePharmacy Technician/ MUSC, Charleston, South CarolinaMay 2024-Assists a registered pharmacist with support activities and processes required to dispense medical prescriptions.Collects, inputs, and verifies prescription, refill, and patient information.Receives and stocks incoming suppliesPerform some clerical duties relating to the department.Receptionist/ Charleston Periodontics/ West Ashley, South CarolinaJanuary 2024-April 2024Welcoming office guests and directing them to the person or office they're visiting.Maintaining office supplies.Performing various other clerical tasks, including faxing, transcribing and filing.Maintain calendars for appointments, sort mail, make copies, and plan travel arrangements.Pharmacy Technician/ EREV-DLH Corp/ Ladson, South CarolinaDecember 2023- January 2024Prepare and dispense medications under supervision of pharmacists.Maintain inventories of drugs and supplies and maintain stock control.Operate various types of pharmacy automation.Fill and stock medications.Pharmacy Technician/ Walmart Neighborhood Market/ Goose Creek, South CarolinaMarch 2023- December 2023Provides Pharmacy products and services to Members in accordance with Company policies and procedures by assisting with processing prescription and OTC orders and purchases, stocking and securing Pharmacy supplies and merchandiseEntering prescription information or filing prescriptions, and completing and maintaining paperwork, forms, and other required documentation.Receives and stocks merchandise in the Pharmacy area, and organizes and maintains the Pharmacy area by following Company procedures, utilizing equipment appropriately, merchandising, and completing paperwork, logs, and other required documentation.Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concernsAssociate/Tech Expert/ T-mobile Call Center/ 8571 Rivers Ave, North Charleston. South Carolina 29406November 2021-February 2023Provides astounding customer service through effective and timely resolution of various customer inquiries and concernsBuilds customer loyalty and value through effective account management, identifying and providing offers for appropriate additional products, features, and services, and collecting past due balances.Uses resource documentation for reference and the automated and training tools provided to deliver exceptional customer service.Meets department productivity and quality standards. Appropriately disburses adjustments and account credits in accordance with T-Mobilepolicy.Completes training requirements to learn new skills and processes, grow knowledge of systems, and develop proficiency on company values, organizational requirements, and competencies needed for the Expert role.Pharmacy Technician/ Walmart Neighborhood Market/ Goose Creek, South CarolinaJanuary 2021- November/2021.Provides Pharmacy products and services to Members in accordance with Company policies and procedures by assisting with processing prescription and OTC orders and purchases, stocking and securing Pharmacy supplies and merchandiseEntering prescription information or filing prescriptions, and completing and maintaining paperwork, forms, and other required documentation.Receives and stocks merchandise in the Pharmacy area, and organizes and maintains the Pharmacy area by following Company procedures, utilizing equipment appropriately, merchandising, and completing paperwork, logs, and other required documentation.Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concernsCustomer Service Representative / US Money Shops / Moncks Corner, South Carolina February/2019 - December/2019Effectively managed front desk administrative duties using fax, phone, email and computerMade outbound calls for sales recommendations and negotiationsCollaborated with the sales team to effectively close sales with new customersFollowed up with customers after sales have been completed to ensure customer satisfactionCashier / Bi-lo / Moncks Corner, South Carolina March/2016 - April/2017Greeted customers as they entered the store and ensured they had an excellent experienceAddressed customer questions and complaints and solved to the best of my abilityCoordinated employee stations to minimize delays and long waitsProcessed customer transactions to their specifications in an accurate and timely manner |