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Click here or scroll down to respond to this candidateCandidate's Name Jr., CISSP
Street Address Phone (412) 667-1426
Email: EMAIL AVAILABLE
Summary of Qualifications
Strong computer, communications, leadership traits, and customer service skills obtained from academic and work
experience. Work related experiences have provided me the opportunity to become proficient in computer hardware and
software, projects, management of personnel, and database development. I work well in groups as a leader, team player,
or self-directed, during projects and emergency management events.
Experience
Google Pittsburgh, PA 2022-Present
Account Manager, Google Cloud Security
-Mandiant was purchased by Google in Nov of 2022. Maintained the Account Manager roll for
Mandiant solutions for the first 14 months. Attained 150+% of goal on first full year in role. The second
full year at Google I continued as an account Manager and maintained the Mandiant solutions and added
the Google cloud Security solutions. I currently cover 200+ enterprise accounts. Prepare slide decks for
customer presentations and internal Quarterly business reviews.
Mandiant
Account Manager Pittsburgh, PA 2022 - 2022
-Maintained and found new customers for cyber security including SAAS and consulting deals.
Negotiated deals and increased technical footprint within clients. Developed and presented proposals to
CISO s and technical individuals. Helped create ROI reports and worked with partners to satisfy
customer needs.
Accenture Pittsburgh, PA 2020-2022
Sales Engineer/Architect
-The Symantec Cyber Security Services division was bought by Accenture on 5/1/2020. I was one of
the System Engineers requested to move with the division. I continued to support new and existing
customers with questions, issues, and training. I worked with program management to help steer the
division's new features to create the most positive impact for our customers. I am also on the sales
process automation team to create a streamlined sales process to save time and improve the audit trail
within Accenture's infrastructure. The sales process also includes several checks and balances to catch
incorrect data and automates many functions that were manual via email.
Symantec Mountain View, CA 2012-2020
Sales Engineer
-The Symantec SE is a dynamic position that requires expert-level knowledge in the Endpoint
Management and Security space. I have a deep understanding of the technology and business processes
related to endpoint management. I work with customers to understand their environment and concerns
they wish to address to determine if Symantec can help solve their need. If Symantec can help the
customer, I provide viable options that provide significant cost, time, and efficiency savings. I provide
information and conduct demos for management and administrators. I was a specialist for Altiris, then
moved to Cyber Security Services.
Bay Dynamics San Francisco, CA 2008-2012
Sr. Consultant
-A key member of the strategic consulting team including designing, installing, training and/or improving Altiris
and Symantec Endpoint Protection Management systems.
-Team Lead for Endpoint Management (training and support for fellow consultants)
-Worked with various Symantec Sales teams to perform POCs, Architecture Designs, advanced technical support,
and SOWs
-Act as a Project Manager to document and assure work is completed successfully and on time
Mellon Financial Pittsburgh, PA
Software Systems Engineer 2002-2008
-Received 3 Premier Achievement Awards
-Lead implementer of Altiris Suite
-Intrusion Emergency Response Team (1 of 4 individuals)
-A vital participant in Server and Computer system emergencies and support
-Review, recommend, and implement Microsoft security patches Corp wide
-3rd level support for the Help desk and LAN Admins Corp wide
-Invented, Developed, and implemented a corporate wide Microsoft Security Patch strategy
-Increased corporate Microsoft patch installation success rate to over 99%
-Designed a SQL database with automated processes to accurately update the inventory
-Developed many web-based reports for management to view inventory, software, and patch data
-Reduced man hours for Microsoft Security patch monitoring by over 85%
-CSD Desktop representative for various committees, including standards, updates, and changes
Site Services Lead LAN Administrator 2001-2002
-Coordinate, assist, and develop 10 level 2 land administrations.
-Ensure quality and timely support of 3,000+ customer base
-Resolve customer and personnel issues.
Global Securities Services LAN Administrator 2000-2001
-Awarded a premier achievement award
-Install, maintains, and trouble shoots 500 PCs in the GSS division.
-Lead contact and implementer for a Win3.1 to Windows NT conversion including testing, resolving
problems, and hardware upgrade of workstations
-Analyze impact of conversion from Netware to Windows 2000 server and develop recommendations
regarding the implementation.
-Liaison between the Line of Business and the IT department.
-Taught classes on software packages to improve user effectiveness.
Database Administrator/Developer 1997-2000
-Awarded a premier achievement award
-Analyze, develop, test, automate, and trouble shoot MS Access, Oracle 7.3, Visual Basic 4, Rumba, IBM Personal
Communications, and Crystal Reports to eliminate duplicate work and improve time and data utility.
-Write SQL pass-through queries to decrease user s Pc resource dependencies.
-Diagnose and correct PC hardware and software issues.
-Database administration including security, data integrity, trouble shooting, updating, and daily maintenance.
Project Details
Lead Implementer of Altiris
-I was a key member of a small team assembled to choose a systems management tool to replace Microsoft s
Software Management Systems 2.0 (SMS). The project took approximately 18 months including proof of
concepts and comparison of features of 4 leading edge system management tools. Altiris was recommended and
purchased. I was a lead implementer for the Altiris suite including architectural design, installation, and client roll
out. I am the primary Altiris administrator controlling all configurations, changes, and deployment within the
Altiris product. I successfully rolled out the Altiris client to 20,000+ workstations in 3 months, including building
4 NS servers.
ESP (Enterprise Scanning Process)
-I was given the task of tracking and maintaining the security patch level of over 7,000 devices located in
the Pittsburgh area. I developed an automated process that scanned specified IP segments, both LAN, WAN, and
non-connected networks for all windows-based systems on a 3-hour schedule. Each PC discovered was
interrogated for every security patch released by Microsoft since 1999. The data, including more than just the
patch status, was automatically updated in a SQL database. I provided management and technicians with a variety
of secure web-based reports displaying patch statistics per site with the ability to drill down to display individual
PC information. Due to the large success, management insisted that my process (ESP) be expanded to include the
whole corporation of over 24,000 devices which was successfully accomplished in approximately 2 months.
GCA Manager in Visual Basic
-Two teammates and myself developed GCA Manager as an expansion to the capabilities of the Staff Database I
had successfully designed and implemented. GCA Manager saved time and money by automating multiple
administrative tasks for greater than 200 cash managers, while reducing errors. The program used a hiappi
interface to connect to rumba\Pcomm and gather up-to-date mainframe information for an array of accounts.
GCA Manager compiled the collected information and provided management summaries and workflow reports.
Education
University of Pittsburgh Pittsburgh, PA
Bachelor of Arts April 1996
Major Interdisciplinary Studies
Focus on Computer Science, Communications, and US History
Minor German, Mathematics, Physical Sciences
Certifications
-CISSP
-Altiris Certified Engineer (Client Management Suite)
-Symantec Technical Specialist in Symantec Endpoint Protection 11
-Symantec Certified Specialist in Altiris Notification Server Foundation 6.0
-Symantec Technical Specialist in Altiris Client Management Suite 7.0
-Symantec Technical Specialist in Network Access Control 11
-Symantec Technical Specialist in Data Loss Prevention 9
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