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Title Customer Service Office Manager
Target Location US-CT-Windham
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Plains RoadWindham, CT Street Address
PHONE NUMBER AVAILABLE cell/ PHONE NUMBER AVAILABLE homeEMAIL AVAILABLESummary. Experience I possess ranges from professional manager to excellent customer service representative to Well versed and knowledgeable accountant and financial consultant to detail orientated office manager. Can coordinate and manage with staff to ensure that all tasks are completed in a timely manner. Hands-on experience with inventory control management as well as k nowing procurement, contracting and accounts payable .and receivableObjectivesIt is my desire and passion to show my loyalty, dedication, devotion and overall commitment to giving 150% plus at all times while proving my worthiness through my experience and expanding my knowledge horizon. EducationEastern Connecticut State University - Willimantic, CT Bachelor of ScienceBusiness/EducationSkills And AbilitiesExcellent Customer Service - Business to Business Sales - Self Employment with Traveling Practicing Accountant and Consultant - Management Experience - Ability to Train & Educate 1973-1977Work ExperienceRK Income Tax Service - Windham, CT Feb 1975 -current Practicing Accountant/Consultant (seasonal) Prepare tax returns, monthly/quarterly ledger entries, rental agreements, financial consultation, tax law advisor, licensed preparer by IRS. Evaluating financial operations to recommend best practices, identify issues and strategize solutions, and help organizations run efficiently. Ensuring the accuracy of financial documents, as well as their compliance with relevant laws and regulations. LATEC, LLC & JAADE Enterprises, LLC - Hartford/Willimantic, CT Sep 2020 - current Accountant/Office Manager (part time per diem) Business bookkeeping with Excel, Payroll, tax preparation, quarterly & yearly filings, office clerical duties, financial consulting, liaison, invoicing & coordination, funding applications. Coordinating and managing staff to ensure that all accounting tasks are completed in a timely manner. Reviewing financial statements, journals, ledgers, and other records to ensure accuracy. Managing employee payroll, including calculating wages and deductions and processing checks. Contemporary Services Corporation  Middletown, CT Sept 2022  current Staff Security (part time per diem). Security at varied sporting events, graduations and concerts Spectrum (Charter Communications)  Willimantic, CT Oct 2022  March 2023 Sales Specialist. Selling Mobile Telephone, Internet, Cable TV & Home Telephone services and equipment Robert Half International (Part-Time)- Willimantic, CT Dec 2021 -Aug 2022 Supply Chain Management SpecialistHartford Healthcare Windham Community Memorial Hospital Receiving, Stocking, Delivering & Organizing Medical Supplies including PPE. Maintain inventory levels and control on warehouse and stock room levels. CHIEF OF STAFF - Ledyard, CTPrep Cook at Foxwoods Resort Casino Prepare and organize for select parties at Banquet Kitchen Aug 2021 - Nov 2021GPM Enterprises - South Windham, CTManager - FasMart Manage & operate Valero gas station and convenience store. Apr 2021 - Jun 2021Summit Retail Solutions - Varied locations, CT Apr 2019 - Mar 2020 Senior Brand Representative Set up and operate temporary sales display of product not regularly at BJ's Wholesale Club, introducing and selling of product to meet quota. Analyze brand positioning and consumer insights. Shape and communicate our vision and mission. Translate brand elements into plans and go-to-market strategies. Work as part of a team of marketing people working on brand initiatives. Mashantucket Pequot Tribal Nation - Mashantucket, CT Jan 2018 - Jan 2019 General Manager Pequot Outpost 0v.ersee the daily operation of a Mobil Gas Station, Convenience Store & Burger King Restaurant. Vendor Liaison, prepare requisitions, purchase orders, request and invoices for payment, calculate profit. Margins on a daily basis for cost effectiveness, customer service, merchandising, vendor resets and promotions, fuel pricing and deliveries. Class A, B & C certified for Gasoline Station operations, ServSafe Management Certified, Knowledge of Tribal Laws and Policies for Employment Coordinate capital expenditures for the improvement of the operation. Compass Group / Flik Dining Services - Woodstock, CT Cashier / Server I Prep Cook Woodstock Academy Operate the cash register, serve meals, prepare meals. Manage transactions with customers using cash registers. Scan goods and ensure pricing is accurate. Collect payments whether in cash or credit. Issue receipts, refunds, change or tickets.Aug 2017 - Dec 2017Old Farmers Almanac General Store LLC - Uncasville, CT May 2006 - Aug 2015 Director of Operations Manage multiple locations, customer service, sales, warehousing, vendor liaison, receiving, shipping. Damage control, inventory, audits, ordering (grocery foods), recruiting & training, product knowledge. loss prevention, scheduling, deliveries, claims. The Home Depot- North Windham, CT Nov 2004 -Apr 2006 Special Services Supervisor Open a new store as Front- E n d supervisor, customer service, sales, cashier, returns, special orders, rentals. Credit processing, training, scheduling, safety officer. Mohegan Sun Casino & Resort - Uncasville, CT Aug 2003 - Mar 2004 Para-Mutual Teller Race Book Window teller accepting wagers and cashing winning tickets, vault teller responsible for large sums of currency, customer service, balancing cash drawersCookies Die Cast, LLC - Willimantic, CT Jun 1975 - Dec 2003 Managing Member Self employed family operated business, screen printing, embroidery, manufacturing, customer service. Retail sales, commercial sales, business to business sales, scheduling, event planning, telemarketing. Loss prevention, damage control, inventory control, merchandising, vendor liaison, ordering, recruiting & training, rentals, recordkeeping.Neil's Catering Service - Willimantic, CT Jan 1977 - Nov 1997 Operations Manager/Assistant Caterer Scheduling events, food preparation, contact negotiations,. server, quality of product, purchaser, accounting and record keeping, recruiter. Setting up dining areas by arranging chairs, tables, banners and tents, according to the Catering Manager or Events Manager's instructions. Loading and unloading food, tableware and catering supplies on and off of catering vehicles. Ensuring there is no shortage of supplies by managing orders and inventory. Accepting deposits and discussing the price of catering services with clients.

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