Candidate Information Name Available: Register for Free Title Office Assistant Customer Service Target Location US-GA-Marietta Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Office Assistant Customer Service Douglasville, GA Administrative Assistant Office Manager/Customer Service Cartersville, GA Office Assistant Customer Service Fairburn, GA Customer Service Office Assistant Douglasville, GA Customer Service Office Assistant Atlanta, GA Customer Service Office Assistant Gainesville, GA Customer Service Office Assistant Atlanta, GA

KENNESAW, US, 30144  EMAIL AVAILABLE  PHONE NUMBER AVAILABLECandidate's Name
Administrative Office AssistantPROFESSIONAL SUMMARYAdministrative Office Assistant with over 5 years of experience adept at executing administrative tasks and enhancing office efficiency. Demonstrates proficiency in Microsoft Office Suite and various management software, with a strong focus on process improvement and customer service. Committed to maintaining accuracy and efficiency in billing and medical records management, leveraging analytical skills to optimize operations.EMPLOYMENT HISTORYBILLING SPECIALIST 2018 - 2024RXO Marietta, GAIdentified process improvements, leading to streamlined operations.Analyzed and corrected work order errors, preventing duplicate installs and billing discrepancies.Streamlined billing processes, reducing errors and enhancing accuracy in financial transactions for improved client satisfaction and operational efficiency.Implemented proactive issue resolution strategies, minimizing downtime and ensuring swift communication of solutions to stakeholders.Conducted thorough investigations of work order discrepancies, including duplicate installs and billing charges, to maintain financial integrity.Analyzed and rectified work order errors, preventing duplicate installs and billing discrepancies, thus safeguarding company finances.OFFLINE AGENT 2013 - 2018Alorica/Ryla Teleservices Kennesaw, GAHandling customer service calls for clients.Helping to maintain up to date customer accounts daily, as well as processing payments.Mailroom duties as assigned.JEWELRY SPECIALIST & GUEST SERVICES ASSOCIATE 2008 - 2013Target Kennesaw, GAReceiving, organizing and displaying merchandise on receipt.Handling customer complaints, processing refunds, and aiding customers as needed.Assisting in opening and closing registers and managing front of the store cashiers.STUDENT MEDICAL ASSISTANT 2009Dr. Khana Acworth, GALearning and maintaining experience in both front office and back-office procedures and protocols.Practice in administering medications, venipuncture, and urinalysis.Administering injections, monitoring and recording vital signs, and knowledge of basic hematology and performing EKGs.HIM REPRESENTATIVE2003 - 2004West Jefferson Medical CenterMarrero, LAManaged chart filing and retrieval, ensuring timely access for clinic operations.Processed lab and procedure requests, enhancing information flow and accuracy.Copied complete charts for facilities and patients, supporting comprehensive care.Facilitated insurance claim information, improving claim processing efficiency.Managed patient records, ensuring accuracy and compliance with HIPAA regulations. Streamlined chart retrieval process, reducing wait times for doctors' clinics.MEDICAL RECORDS CLERK1998 - 2000Childrens Hospital of Kings DaughterNorfolk, VAManaged medical charts, ensuring accurate filing and scanning of records.Prepared charts efficiently for clinics and emergency rooms, enhancing workflow.Utilized organizational skills to maintain comprehensive and accessible records.Resolved chart discrepancies, improving data accuracy and patient care.Contributed to streamlined medical record processes, supporting clinical operations.Coordinated with clinical and emergency room staff to prepare and deliver patient charts promptly, facilitating seamless healthcare deliveryEDUCATIONDIPLOMA IN MEDICAL ASSISTING2009Chattahoochee Technical CollegeAcworth, GAA.A.S IN ADMINISTRATIVE OFFICE TECHNOLOGY2004Delgado Community CollegeNew Orleans, LAPHLEBOTOMY TECHNICIAN2003Delgado Community CollegeCOURSESNew Orleans, LASTUDENT MEDICAL ASSISTANTDr. KhanaSKILLS2009Administrative tasks (Experienced), Customer service (Experienced), Office efficiency (Experienced),Microsoft Office (Experienced), Office management software (Experienced), Billing (Expert), Account management (Skillful),Process improvement (Experienced), Medical assisting (Beginner), Venipuncture (Beginner), Medical records (Experienced),Data entry (Experienced), Time management (Experienced), Conflict resolution (Experienced), Team collaboration (Experienced), Document preparation (Experienced).ADDITIONAL INFORMATIONWORK EXPERIENCEBilling Specialist, RXO (2018-2024)Offline Agent, Alorica/Ryla Teleservices, Kennesaw, GA (2013-2018)Jewelry Specialist & Guest Services Associate, Target, Kennesaw, GA (2008-2013)HIM Representative, West Jefferson Medical Center, Marrero, LA (2003-2004)Medical Records Clerk, Children's Hospital of King's Daughter, Norfolk, VA (1998-2000)REFERENCESYanice Alston, RXO (EMAIL AVAILABLE, PHONE NUMBER AVAILABLE;India Afryie-Owusu, RXO (EMAIL AVAILABLE, PHONE NUMBER AVAILABLE.