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| | Click here or scroll down to respond to this candidateProfessional summaryMajor Account Provisioner with nearly two decades of expertise in project management and customer service, adept at solving complex problems and managing time efficiently. Demonstrates critical thinking and a forward-thinking approach to enhance customer satisfaction and streamline operations. Committed to leveraging extensive industry experience to drive innovation and excellence in account provisioning. Employment historyFirst Communications Major Account Provisioner Fairlawn, OH Jan 2005 - Sep 2024SkillsProject Management Customer ServiceProblem Solving Time ManagementCritical ThinkingEducationHigh School Diploma Coventry High School Akron, OH Aug 1994 - May 1998ReferencesYaritza BurtonFirst CommunicationsEMAIL AVAILABLEPHONE NUMBER AVAILABLEMichalyn Ross834 Woodsfield Dr, Akron, 44319PHONE NUMBER AVAILABLEEMAIL AVAILABLEPioneered new provisioning strategies for key accounts, enhancing service delivery and client onboarding. Developed creative solutions to complex setup challenges. Fostered strong partnerships with internal teams and clients, ensuring smooth account transitions. Facilitated cross-departmental cooperation to meet diverse client needs. Meticulously managed account provisioning, ensuring accuracy in setup and configuration. Maintained comprehensive documentation for seamless client support. |