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Click here or scroll down to respond to this candidateCandidate's Name
Mobile: PHONE NUMBER AVAILABLE EMAIL AVAILABLESalesforce Certified Professional with 8+ years of professional IT experience as Lead/Developer/Administrator worked with onshore/offshore teams across Healthcare, Insurance and Tele Communication domains. Skilled in Salesforce CRM working across various SFDC implementations covering Sales Cloud, Service Cloud, Conga Composer, Salesforce data integration using middleware. Experienced in Requirement Analysis, Functional & technical Design, Development, Bug analysis & resolution, System Integration, Data migration from Legacy systems to Salesforce and maintaining Product & Business applications including Cloud Based, Web Applications(Lightning web components), Windows Applications, Web Services, Client-Server applications. Professional Summary: Experience in Salesforce technical & functional requirement analysis and solution design, Salesforce MVC Architecture, Salesforce.com Development using Apex Class, Visualforce Page, Visualforce Component, Batch Class, Lightning Web Component, LDS, HTML, Java Script, CSS, Triggers, SOQL, SOSL, Test Class using various development tool like VS code, Eclipse /Force.com IDE, Developer Console. Strong knowledge & experience working in teams implementing Agile Methodologies / Hybrid Agile. Proficiency in Salesforce Administrative Configuration tasks to design the salesforce platform using Standard& custom objects, entity relationship (Master-detail, lookup), Hierarchy, application & data permissions, OWD, Sharing Settings, Email Templates, Email Services, Approval Process, Salesforce Flows, Process Builders, Workflow Rules, Validation Rules, Assignment Rules, Reports & Dashboards. Experience for managing maintenance project with the enhancements and adhering the SLA definition. Understanding on developing & automating document using Conga composer product. Experience in migrating data from legacy systems to Salesforce using Apex Data Loader, Workbench and Import Wizard. Provide Technical & functional support to the development team and functional team on Salesforce Platform. Experienced on Outbound messaging, REST and SOAP API, WSDL to integrate the Salesforce System with different External systems for the inbound & outbound call with the help of Middleware system (SOA). Experience in Salesforce Deployment methodology including Changeset, ANT Migration toolkit and Eclipse, Flosum, DevOps CI/CD, Jenkins and GitHub.Awards & Participations: Received many accolades such as Service Excellence and On the Spot awards for the contribution in projects. Received Employee of the Month awards many times for the quality work. Certifications: Sales force Certified Administrator Sales force Certified Platform App Builder Sales force Certified Platform Developer-IEducation: Bachelor of Technology, in Electronics &Communication Engineering from B P U T, U n i v e r s i t y - 2011Technical Skills:Salesforce TechnologiesApex, Triggers, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service(REST and SOAP API), Visualforce Pages, Visualforce Components, Salesforce Lightning, Sales Cloud, Service Cloud, Data Sharing, SOQL, SOSL, Outbound Messages, Reports, Custom Metadata, Custom labels, Custom Settings and Tabs, Email Services, Role Hierarchy, Lightning Web Component, Reports, Dashboards, Security Controls, Roles, Profiles, Permission Set, Record types, Page layouts, Roll Up Summary Fields, Formula Fields, Sharing Settings, Workflow Rules, Process Builder, Flows, Lightning App Builder, Validation Rules, Approval Process, Assignment Rules, Email-to-Case, Escalation Rules, AppExchange, Sandbox, Salesforce 1(SF1).Salesforce ToolsForce.com Data Loader, Workbench, Salesforce CLI, Import Wizard, Command Line Data LoaderProgramming Languages Apex, JavaScriptService Cloud:Web to case, Email to case, Escalation RulesDocumentation ToolsMS Word, Excel, Power Point, Outlook, SharePointWeb Technologies Visualforce, HTML, CSS, Java Script,WSDL Ticketing Tools Jira, RallyDev tools SFDC Dev console, SalesforceDX, Eclipse, VS Code Professional ExperienceTata Consultancy Services Nov 2016 Feb 2023Role: Salesforce Developer/Support Analyst/LeadRoles & Responsibilities:Leads and facilitates product discovery to define the businesss functional and SFDC technical requirements for a leading Healthcare entity.Worked on conga composer solutions to develop the quotation & invoices documents dynamically and share it with the customers.Defining the road map and developing the blue print with product owners and architects to modernize the existing Salesforce implementation.Developed Custom Lightning Component using standard lightning design, built Lightning Apps using Lightning App Builder.Built ITO-KYC Dynamic Approval Management application to create Accounts in Salesforce involving several steps of Approval from different Approvers based on certain criteria using complex customized Approval processes using Apex Class, Triggers, Visualforce Page, Visualforce Components, Approval Process, Email templates.Migrated existing accounts and related functionality from Pega and UCM to Salesforce for all Global Regions.Design & develop the scalable Integration solution as part of NextGenUCM module to get Accounts records in Salesforce which are created in Pega and UCM using SOAP API and SOA as middleware and Publish the Account from Salesforce to Downstream systems.Developed Channel Partner Creation & Management Application using salesforce customization.Conduct design reviews and code reviews to ensure superior product quality & on-time delivery.Worked as Support Analyst and led Team of 5 to support existing application and enhancing features using customized salesforce management tool for all the global regions.Used CI/CD, GitHub, Force.com IDE, Changeset to migrate the developed solution to different environment and code repository.Aug 2014 Oct 2016Cognizant Technology SolutionsRole: Salesforce Developer / AdminRoles & Responsibilities:Worked as salesforce development team member to implement customized Retirement Planning Application and insurance onboarding, renewal, amendment and offboarding flow for big Insurance domain entity.Implemented Visualforce page, Visualforce component, Apex Class, Trigger, Batch Apex, Schedule Apex, Queueable job, Future method implementation, Apex Test Class, building SF1 module.Performed salesforce admin task by building Process Builder, Workflow Rules, Case Assignment Rules, Reports, Dashboards, Validation Rules, Approval Process, Sharing Settings, Objects, Roles, Profiles, Permission Set.Component migration using salesforce changeset and ANT migration tool.Implement a batch apex solution to process millions of data and automate the process for sandbox refresh activity.Interface solution developed using REST API with Siebel & M6 systems to support salesforce order management.Developed business processes considering salesforce MVC architecture & SFDC best practices to ensure superior product quality & on-time delivery.Conduct code review with peers to ensure good product quality. 2013 April-July 2014Tech MahindraRole: Salesforce Admin / Data Migration AnalystRoles & Responsibilities:Worked as an offshore team member in migration and data mapping, data remediation of Lead, Account, Contact, Opportunity, Quote, Order, data from customers multiple legacy systems to Salesforce in telecom domain.Worked as salesforce administrator and performed salesforce admin related tasks: Object and Field creation, Role-Profile setup, Auto Assignment Rule, Validation Rule, Workflow rule, Approval Process, Alerts, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Sandbox refresh. |
