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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE Work from Home/Remote,, US PHONE NUMBER AVAILABLEPROFESSIONAL SUMMARYWith over 19 years of diverse experience, including leading Jess's Cleaning Teams. I excel in operations management and fostering customer relationships, demonstrating exceptional multitasking abilities and a keen attention to detail. Proven track record in improving service and delivery, enhancing team efficiency, and boosting client satisfaction, while adeptly managing inventory and ensuring top-notch cleanliness standards. Prepared for high impact roles to Logistics and custom management.WORK HISTORYJanitorial Supervisor at Jess s Cleaning2019-06-01 - 2022-08-01(3 Year(s))Evaluate employee performance and recommend personnel actions, such as promotions, transfers, and dismissals.Plan and prepare employee work schedules. Plan and prepare employee work schedules.Direct activities for stopping the spread of infections in facilities, such as hospitals. Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.Inspect and evaluate the physical condition of facilities to determine the type of work required. Inspect work performed to ensure that it meets specifications and established standards. Maintain required records of work hours, budgets, payrolls, and other information. Select and order or purchase new equipment, supplies, or furnishings. Check and maintain equipment to ensure that it is in working order. Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.Confer with staff to resolve performance and personnel problems, and to discuss company policies.Investigate complaints about service and equipment, and take corrective action. Prepare reports on activity, personnel, and information, such as occupancy, hours worked, facility usage, work performed, and departmental expenses. Inventory stock to ensure that supplies and equipment are available in adequate amounts. Instruct staff in work policies and procedures, and the use and maintenance of equipment. Screen job applicants, and hire new employees.Perform or assist with cleaning duties as necessary. Perform financial tasks, such as estimating costs and preparing and managing budgets. Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.Transportation Shift Coordinator at One World Logistics 2005-04-01 - 2008-06-01(3 Year(s))Coordinated drivers for dispatch to accomplish daily delivery requirements Track shipments from dispatch through delivery to verify timely arrivals. Resolved customer issues related to shipments efficiently while maintaining high satisfaction throughout the resolution process.Analyzed transportation data to identify improvement opportunities Weekly payrollDriver vacationsSchedule and employment safety drivers meetings on a monthly base. Planning the import export delivery routes.Delegating work among all drivers in each located Domicile Dispatching drivers for various pre-determined deliveries Reviewing daily driver DOT Logs and filedRecording shipment details on computer system reg. DOT Customer service and support agent at Blackberry Support 2002-03-01 - 2004-04-01(2 Year(s))Services inbound outbound calls in reference with clients able to properly use all functions each Blackberry Model.Helping clients to solve complicated issues with using every trouble-shoot technique available. Also change DATA plans and coverage per customer request . Strong communication skills.The ability to understand customers needs and accurate information. Basic technical proficiency with customer service and tools are very important. The ability to listen intently to customers as they describe to you what their issues. EDUCATIONITT TECHNICAL INSTITUTE -GraduatedGeneral StudiesMontgomery County High School -Graduated 2001-01-01General StudiesSKILLSStronger communication skills, 10 yearsProblem solving, 10 yearsComputer literacy, 15 yearsAdaptability, 15 yearsDecision-Making, 10 yearsProfessionalism, 15 yearsOrganizational Skills, 10 yearseffective communication, 10 yearstime Management, 10 yearsadaptability and Flexibility, 10 yearsSOCIAL NETWORKSFacebook, https://Candidate's Name Hall |
