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Title Mental Health Service Delivery
Target Location US-NY-New York City
Email Available with paid plan
Phone Available with paid plan
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New York, NY Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional SummaryA proven asset with a track record of leading teams to enhance operational efficiency and satisfaction in the field. Possess strong skills in implementing innovative, data-driven strategies that align with community needs, personal growth, fostering organizational growth and client integration. Demonstrates a commitment to mentoring and developing staff, clientele as well as business overall growth. Cultivating a culture of continuous learning and professional excellence.EXPERIENCELife Adjustment Center, New York, NY Manager12/2023 - PresentLead team of 10 at Life Adjustment Center, driving operational efficiency and client satisfaction. Implement data-driven strategies, resulting in measurable improvements in service delivery.Spearhead innovative programs, fostering client growth, and community integration. Develop and execute creative solutions to complex challenges in mental health services.Cultivate strong partnerships with local organizations, enhancing LAC's resource network. Facilitate cross-functional collaboration to provide comprehensive client support.Aligned services with evolving community needs, pioneering new approaches to mental health support, driving organizational growth.Mentor and develop staff at Life Adjustment Center, fostering a culture of continuous learning and professional growth. Prioritize team well-being to ensure high-quality client care.CityWide, Bronx NY  MVO Driver04/2022 - 11/2023Transported clients to and from destinations safely.Assisted with inserting and removing patients carefully.Ensure that the vehicle is always fueled and ready for use.Maintained meticulous mileage and repair records, facilitating efficient vehicle maintenance and cost-effective operations.Coordinated with office staff for administrative tasks, enhancing overall team efficiency and client satisfaction, such as office pickups.Implemented proactive weather and traffic monitoring, reducing travel disruptions and improving service reliability.Provided exceptional client care through professional interactions, adapting to diverse needs, and ensuring comfortable journeys.Optimized routes using navigation apps, enhancing on-time arrivals and client satisfaction. Implemented proactive weather monitoring, reducing travel disruptions.Ambulunz, Bronx NY Driver  Administrative07/2020 - 02/2022Transported vaccine to and from locationRegistered incoming clients.Kept all supplies fully stocked.Managed vaccine logistics, ensuring accurate inventory and timely delivery. Streamlined client registration process, enhancing operational efficiency and patient satisfaction.Meticulously maintained mileage records and supply inventory. Implemented system improvements, reducing errors and optimizing resource allocation.Provided attentive assistance to clients, addressing concerns, and ensuring comfort. Collaborated with the team to create a positive vaccination experience.Developed creative solutions for efficient vaccine transport and storage. Introduced new tracking methods, improving accuracy and reducing waste.Services for the underserved, Bronx NY  Direct Support Professional01/2018 - 06/2020Conducted comprehensive counseling sessions and crisis interventions, ensuring client well-being through meticulous medication management and progress monitoring.Implemented tailored support strategies, driving achievement of individual client goals and fostering measurable improvements in personal development and independence.Maintained precise documentation of client progress, facilitating data-driven decision-making and continuous improvement of support services.Partnered with multidisciplinary teams to develop and execute personalized care plans, enhancing overall client outcomes and quality of life.Provided empathetic, round-the-clock support, creating a nurturing environment that promotes client dignity, autonomy, and emotional well-being.Medication administration, medication monitoring.EDUCATIONFar Rockaway High School, Queens NYJune 1990

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