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Title Call Center Customer Service
Target Location US-FL-Hollywood
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Hollywood, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceMortgage Loan OriginatorRG Lead GroupFebruary 2020 to PresentReview and qualify customers for changes to their mortgage. Sales AssociateBook a stay - Fort Lauderdale, FLJuly 2019 to PresentDell vacation packagesRemote future agentsHealth insurance alluance - Fort Lauderdale, FLJune 2019 to October 2020Sell health insurance cold callingSenior Account ManagerCompetitive communication solutions - Wilton Manors, FL January 2020 to July 2020Work from home calling businesses about their telecommunications options DispatcherAmazon - Poteau, OKFebruary 2018 to June 2019dispatch Amazon drivers, help with addresses, send mechanics when they break down. keep track of the amount of packages delivered. chart how many were delivered Customer Service Agent - Call CenterSYKES - US Center - Fort Smith, ARJanuary 2015 to August 2018dispatcherGoodyear - Fort Smith, ARSeptember 2012 to July 2016send vehicle techs to broke down vehicles in all 50 states and canada Home Health Aide (HHA)Nurse next door - Fort Smith, ARJanuary 2007 to January 2015care of sick disabled or elderly in their home cuz I ain't daily living skills assistance building cooking EMT-BWilliston Rescue squad - Williston, SCJuly 2002 to November 2008care and transport of sick and injured911 DispatcherOrangeburg County - Orangeburg, SCJanuary 1999 to November 2007send appropriate emergency vehicle to sick, injured or in need. keep track of all ambulances and fire personnel. chart calls, coordinate helicopters, handle 21 phone lines Cashier/Sales AssociateWalmart - North Augusta, SCApril 1997 to February 2004ringing up customers groceries getting price check scanner my area clean stocking shelves running office equipmentEducationAssociates in business in BusinessAiken Technical College - Bamberg, SCJanuary 2002 to January 2004Skills Logistics (7 years) Computers, word, google, social media (8 years) Account Management Critical Care Experience EMT Experience (5 years) Hospital Experience Senior Care (10+ years) Telecommunication (10+ years) Home Care (3 years) Loan Origination ICU Experience Loan Officer Experience Sales Management Nursing Negotiation Banking Salesforce Presentation Skills Insurance Sales Cold Calling Research Mentoring Management Inside Sales Outside Sales Medical Billing Financial Services Credit Analysis Data entry Office experience Typing Microsoft Office Administrative Experience Accounting Recruiting Supervising experience Medical office experience Medical sales DME DME Accounts Receivable Medical Records VoIP Telemarketing Customer relationship management Tax experience Tax accounting Customer supportAssessmentsBasic Computer Skills: PC  ProficientOctober 2020Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.Full results: ProficientCustomer Focus & Orientation  Highly ProficientOctober 2020Responding to customer situations with sensitivity Full results: Highly ProficientInside Sales  ProficientOctober 2020Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ProficientCognitive Ability  Highly ProficientJuly 2019Measures a candidate's ability to combine pieces of information to form general rules or conclusions. Full results: Highly ProficientCustomer Service Fit  ProficientOctober 2019Measures the traits that are important for high-quality customer service. Full results: ProficientCall Center Customer Service  FamiliarOctober 2020Applying customer service skills in a call center setting Full results: FamiliarCustomer Service  ProficientOctober 2020Identifying and resolving common customer issuesFull results: ProficientMedical Billing  FamiliarOctober 2020Understanding the procedures and forms used for medical billing Full results: FamiliarProject Timeline Management  ProficientOctober 2020Prioritizing and allocating time to effectively achieve project deliverables Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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