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Candidate Information
Title Security Clearance Customer Service
Target Location US-MD-Severn
Email Available with paid plan
Phone Available with paid plan
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NAZAIRE D.BISCOENB Severn, MD Street Address ,PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYActive DoD TOP SECRET / SCI / CI Polygraph Security Clearance Objectives: Highly motivated IT professional with CompTIA Security+ certification and knowledge in security analytics, hardware, software and network troubleshooting. Attained hundreds of classroom hours in cloud safety, automation, mobile, internet of Things (IoT), operational technology and digital forensics. Assessing the security posture of an enterprise environment and recommend and implement appropriate security solutions. Operates with an awareness of applicable regulations and policies, including principles of governance, risk, and compliance. Identify, analyze, and respond to security events and incidents. Knowledge and skills in core security functions. Identify and address potential threats, attacks and vulnerabilities and techniques in risk management, risk mitigation, threat management and intrusion detectionSKILLS Problem-solving  IT support  Data Analysis Networking  Cloud Computing  Customer service Troubleshooting  Diagnostic SkillsEXPERIENCEEmployment Specialist September 2023 - CurrentLG-TEK Fort Meade, MDHandle all aspects of scheduling averaging 65 applicants per day for pre-employment processing, including operational interviews, HR, and off-site interviewing Coordinate applicant 's schedule with security, psychological testers/interviewers, and polygrapher Submit Visitor Requests (VRs) for NSA applicants for pre-employment processing Record all scheduling information and updates into the Talent Acquisition Management System (currently PeopleSoft) Manage schedule change adjustments and communicate with the Welcome Center to ensure changes are documentedWork with contract hotels to coordinate shuttle service, travel and issues as necessary, including inclement weather or other emergencies Communicate with applicants on travel orders, hotel information, and reimbursement packages Maintain long-distance travel applicant spreadsheet on daily On a daily basis print and send the Daily Master Applicant Schedule and individual applicant schedules to designated sites Team with other Pre-Employment Specialists to identify opportunities for operational improvement Maintain relationships with customers, recruiters, hiring managers, and applicants to ensure positive work rapport and present NSA as employer of choice Coordinate with COR to ensure the availability of the interview rooms Supervise TeamLearning Facilitator November 2022 - September 2023 Transported classified materials to and from classrooms in other NSAW buildings Sent syllabi, student lists, a course information to briefers, instructors, and speakers Set-up classroom in accordance with instructor and student requirements Set-up/operated Video Teleconference (VTC) equipment for distance learning Managed data input for extensive online databases Addressed student issues pre-course, during, and post-course Completed entrance and exit inspection forms for external instructors' and person equipment Security Escort August 2019 - November 2022Cen Core Associates, LLC Fort Meade, MDProvided supervision of unclear persons in government buildings to ensure they are not exposed to sensitive and/or classified information Escorted unclear personnel and visitors to prevent entry into unauthorized areas by maintaining constant visibility Accompanied unclear contractors to common areas such as entrances, exits, and cafeterias Cleaned all construction areas to avoid any possible hazards Load and unloaded trucks and hoists materials Assisted in erecting and disassembling of scaffolding and other makeshift structures Performed tasks of moping, brushing, and spreading paints Followed safety instructions of site supervisors and performed duties wearing safety gears Performed several general duties as requiredBar Back June 2017 - August 2017Twain's Tavern Pasadena, MD Cleaned bar, kitchen, and dining areas to keep all prep areas safe, efficient, and up to code Collected, wash, sanitize and restock all glass and barware for repeated bartender use Performed general duties such as taking out trash, stocking restrooms, and complying with special requests set forth by management Maintained ongoing daily "Out of Stock" supply list and "Weekly Alcohol Use" lists to help expedite supply orders. Produce Clerk July 2016 - August 2016Green Valley Marketplace Arnold, MDStocked and rotated merchandise in the produce department includes trimming, watering, and merchandising of products to ensure fresh, high-quality offeringsProvided prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store Reviewed the status and appearance of the food for freshness and replenishes and rotates product Insured that all food is handled in accordance with local health department regulations. Junior Staff July 2015 - August 2015Boys and Girls Club Glen Burnie, MD Recruited, encourage, and engage youth participants ages 6 14 years Created safe environment that facilitates learning and encouraging and engaging for children Set-up and clean-up of all materials used during the program Monitored and evaluate, on an ongoing basis, programs, services and activities to ensure safety of members, quality of programs and utilization of resources Maintained the Club facility and enforce all site operating expectations. Glen Burnie High School, Anne Arundel Workforce Development Corporation Glen January 2014 - January 2015 Burnie, MD Performed audit scans of the network IP address range and ensured all IP-based assets were detected and scanned Installed, configured, maintained and troubleshoot various proprietary software and hardware Installed software, modified and repaired hardware and resolved technical issues Provides services associated with the installation, movement, maintenance, and accountability of hardware items. EDUCATIONAnne Arundel Community College, Arnold, MD August 2017 Allegany College of Maryland, Cumberland, MD May 2017 DIPLOMA June 2015Glen Burnie Senior HighNational Honor Society 12/2016CERTIFICATIONSCompTIA Security+ -CE 08/2021Digital Forensic Examiner Anne Arundel Community College 06/2021 Digital Media Collector Anne Arundel Community College 06/2021 ADDITIONAL INFORMATION HONORS, National Honor Society 12/2016 - Present . SUMMARYCompTIA Security+ certified computer technician specializing in troubleshooting and configuring Windows-based technology

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