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Click here or scroll down to respond to this candidateCandidate's Name
Team Player Proven ResultsDeerfield Beach, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEEfficient and experienced customer service manager with 10+ years of experience in sales, retail, administration, scheduling and management. Proven track record in driving sales, managing inventory, and providing exceptional customer service. Skilled in strategic planning, supply chain, and marketing. Possesses a strong background in human resources, administration including Executive Administrative Assistant, training and recruitment. Proficient in QuickBooks, POS systems, and CRM software. Proficiency tests on Indeed.com detail proven skills.Authorized to work in the US for any employerWork ExperienceSenior AssociateCapisolve-Deerfield Beach, FLJuly 2024 to PresentPre-qualify business owners to renegotiate and restructure their multiple MCA (Merchant Cash Advances) Business loan debt. Utilize the Kixie Power Dialer for Outbound and Call Backs. Voicemail, Email and Text potential clients. Setup follow-up appointments with our Senior Underwriters to consolidate the loans. Train new employees and meet sales goals.Business Owner/Account ExecutiveSedona Nature Spirits Publishing, LLC/Gemstar Records-Silver City, NM April 2008 to PresentPart-time Publisher and Professional Photographer of "Beyond the Veil of Sedona" and "Beyond the Cloak of California ".Part-time Event Planner for Gemstar Records and Songwriter of "One Nation" that played 24-7 at the Resorts in Sedona, AZ and Co-Songwriter of the Year in Hollywood, CA for "Do Rose's Come in Blue". Part-time Gemstar Records Past Account Executive provided a service for Songwriters to keep track of Songwriting Royalties.Owner/Retail Store ManagerSilver Nature Spirits Gift Shop-Silver City, NMSeptember 2017 to March 2023Full-Time Owner/Retail Store Manager for a Gift Shop. In charge of hiring, Inventory, Quick Books, POS System, Sales, Website, Displays and Customer Service. Office/Sales ManagerSedona Heart Center-Sedona, AZDecember 2001 to March 2008Managed a Retail Store, Sedona Vortex Tours, Reiki and Massage Therapists for a Staff of 12 people. Supervised scheduling,Accounts Payable and Receivables on Quick Books.Event Planner - organized weekend Health Fairs at the Center. Military Personnel Specialist SupervisorUnited States Air Force Reserve Command-Moreno Valley, CA June 1997 to August 2001Air Force Reserves - (Technical Sergeant) - (Part-Time on Weekends for Human Resources). Customer Service Supervisor staff of 8 people.Initiated same day ID cards, SGLI Serviceman Group Life Insurance Plans for enlisted, officers and their family members.Mortgage Originator SpecialistWells Fargo-Los Angeles, CAJune 1997 to August 2001Mortgage Loan Originator Specialist on the phone providing fixed, variable and balloon mortgages to Wells Fargo customers.Executive Administrative AssistantTHE TRAVERERS INSURANCE Co-Hartford, CTNovember 1990 to May 1997Senior Executive Assistant to the Regional Vice President of Casalty Property Claims Department. Assisted the VP with PowerPoint Presentations and Excel Spreadsheets for Sales Meetings with Account Executives. Answered phones, scheduling and memos and letters on Microsoft. Licenses - Real Estate, NASD National Association of Security Dealers License Series 6, Life, Health and Accident Insurance, Casualty Property Licenses. Evenings and weekends. Received the Million Dollar Producer Award in both Real Estate and Insurance Sales. EducationAssociate's degree in BusinessCommunity College of the Air Force - Moreno Valley, CA June 1997 to August 2001Personnel Supervisor in Human Resources - Air Force Reserves Community College of Air Force - Moreno Valley, CA June 1997 to August 2001Skills Retail Management Sales Management Payroll CRM Software Merchandising Management QuickBooks Cold Calling POS Accounts Receivable Marketing Salesforce Business Development Pricing Research Planograms Loss Prevention Accounts Payable Store Management Experience Recruiting Retail Sales Profit & Loss Account Management Sales Forecasting Purchasing Upselling Operations Management Supply Chain Mortgage Servicing Negotiation Outside Sales Process Improvement Telemarketing Strategic Planning Budgeting Loan Origination Event Planning Insurance Sales Human Resources Executive administrative support (8 years) Office management (10+ years) Entrepreneur (6 years)Military ServiceBranch: United States Air ForceService Country: United StatesRank: Technical SergeantJuly 1997 to August 2001Customer Service Department Supervisor.Commendations:Outstanding Unit Award.AssessmentsFront desk agent (hotel) ProficientSeptember 2024Selecting hotel rooms based on requests and identifying errors in hotel data Full results: ProficientWork motivation ProficientSeptember 2024Level of motivation and discipline applied toward work Full results: ProficientOutside sales ProficientSeptember 2024Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ProficientVerbal communication ProficientSeptember 2024Speaking clearly, correctly, and conciselyFull results: ProficientFood service: Customer situations ProficientSeptember 2024Identifying and addressing customer needs in a food service setting Full results: ProficientRecruiting ProficientOctober 2024Managing the candidate sourcing and selection process Full results: ProficientWork style: Reliability ProficientSeptember 2024Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientRetail customer service ProficientSeptember 2024Responding to customer situations in a retail setting Full results: ProficientBusiness math ProficientSeptember 2024Using basic math to solve problems in a business context Full results: ProficientPrinciples of accounting ProficientSeptember 2024Preparing financial records according to federal policies Full results: ProficientSales skills ProficientSeptember 2024Influencing and negotiating with customersFull results: ProficientRetail customer service ProficientSeptember 2024Responding to customer situations in a retail setting Full results: ProficientCustomer focus & orientation ProficientSeptember 2024Responding to customer situations with sensitivity Full results: ProficientAttention to detail ProficientSeptember 2024Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientAdministrative assistant/receptionist Proficient October 2024Using basic scheduling and organizational skills in an office setting Full results: ProficientScheduling ProficientSeptember 2024Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationPast Licenses Include:Real Estate, NASD Series 6 - National Association of Securities Dealers, Life, Health, Accident and Casualty Property Licenses. |
