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Click here or scroll down to respond to this candidateprofessional summaryexperienceMontgomery, AL 36109PHONE NUMBER AVAILABLEW: EMAIL AVAILABLECandidate's Name
Peer CounselingCrisis InterventionPeople SkillCommunicationskillsgerrythompsong tObservant security professional effective at providing detail-oriented safety and monitoring services for diverse facilities. Trained in defensive tactics and conflict de-escalation. Works independently and collaboratively to resolve security threats or concerns. United State Army (National Guard) Columbus, Georgia Transportation Specialist Coordinated transportation schedules for efficient delivery of goods and materials. Negotiated contracts with carriers to secure competitive rates and favorable terms. Managed logistics operations to ensure timely and cost-effective transport solutions. Implemented safety procedures in compliance with industry regulations and company policies.Collaborated with other departments within organization to achieve overall business objectives. Supervised vehicle maintenance programs to ensure safe and reliable transportation. Monitored inventory levels to maintain optimal stock and prevent shortages or delays. Resolved any issues that arose during transportation process in timely manner. Analyzed route options and selected most efficient routes for shipments. Conducted regular audits of transportation records to identify discrepancies or inefficiencies. First Lowndes Bank Ft. Deposit, ALBank Teller Identified suspected fraud based on behavioral and transaction markers. Tidied and cleaned workstation regularly, keeping well-stocked with supplies and brochure materials. Trained new employees on procedures and sales strategies to boost team success. Recommended beneficial products and services to customers, consistently exceeding daily goals. Used active listening to establish trust, optimize sales opportunities and generate leads. Maintained strict compliance with banking standards, regulations and laws. Documented each transaction in [Software] to uphold recordkeeping requirements. Delivered exceptional service with friendly approach to retain and acquire customers. Assisted in greeting, directing and engaging with client lobby traffic. Opened, assisted and monitored members with safety deposit boxes. Retained up-to-date knowledge of offered products and services to educate customers on features, benefits and pricing. Helped customers achieve financial goals with active referrals to on-site specialists. Verified currency and coin requirements, limitations and regulations were maintained. Prepared official checks, money orders and certified checks. Referred customers requiring loans, credit and mortgages to support sales process. Upheld confidentiality guidelines as per bank policy. Balanced cash drawer at beginning and end of shifts. Processed customer transactions, including deposits, withdrawals, and check cashing. Crosssold bank products and services to meet customer needs. .Completed daily reports on monetary transactions for management review. Wendy's Greenville, ALAssistant Store ManagerDeveloped and strengthened teams through thoughtful sales floor leadership and personnel management. Collaborated with store manager to meet revenue goals. Trained staff in customer service, merchandising and security monitoring. Interviewed, hired and terminated associates for fully-staffed store and customer satisfaction. Rotated products following seasonal trends and styles according to company strategy. Oversaw expenses, deposits and receipts to support recordkeeping. Exceeded revenue targets through strategic promotional planning and merchandising strategies. Reduced shrinkage with successful loss prevention strategies. Recaptured dissatisfied customer loyalty with successful complaint management and resolution. Coordinated solutions to resolve escalated customer service issues. Scheduled and delegated assignments to maximize coverage. Supervised and disciplined employees to reach performance targets. Walgreens Montgomery, ALRetail Assistant ManagerBuilt successful retail team by recruiting, hiring and mentoring well-qualified personnel for key positions.Assisted with promotions, including building displays, organizing merchandise and directing signage changes.Increased customer base and retention by implementing strategic customer relations strategies and appreciation events.Maintained impeccable store, keeping all areas clean, merchandise stocked and shelves faced for optimal presentation.Translated company, regional and store management directives into actionable policies for department supervisors and front-line employees.Achieved or exceeded targets consistently, including sales, conversion and sell-through ratings. Developed strategies and plans for new product development. Oversaw employee recruitment, training and onboarding processes. Championed new policies and regulations to minimize production errors and incidents. Monitored employee performance using real-time data and reports. Eliminated resource waste through monitoring and improved controls. Walgreens Montgomery, ALPharmacy Technician Ran reports, checked data and resolved discrepancies to manage records. Responded to pharmacy services, policies and hours questions. education Contacted clinics or physicians to request patient prescription refills. Filled bottles or packaging with measured medication amounts manually or mechanically. Inspected drug storage sites to monitor drug supply expiration and maintain proper supply levels. Cleaned and sterilized equipment, work areas and glassware for safety. Avoided product waste with proper stock rotation procedures. Followed medication-handling techniques and industry best practices to minimize risk and maintain accuracy. Entered orders in computer system for refills. Stocked supplies and set up cash drawers to maintain readiness for day's business. Called insurance companies to determine prescription cost. Assisted patients with OTC medications and medical supplies. Resolved account issues and prescription problems via telephone and at counter. WindCreek Casino Montgomery, ALSecurity Officer Responded to alarms and investigated disturbances. Manned entrance and exit posts and checked authorization for personnel and visitors. Monitored CCTV feeds of building and grounds. Answered phones and responded to inquiries at security desk. Secured building against unauthorized access and conducted regular patrols. Checked interior offices after business hours to confirm entries were locked and secure. Communicated regarding incoming admissions, visits and deliveries to appropriate staff. Greenville High, Greenville, ALMay 1999Troy University, Troy, AL |
