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Click here or scroll down to respond to this candidateCandidate's Name
Medina, Ohio Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEMultifaceted technical career with years of leading innovative technology solutionsSkills SoftwareProject Estimation & Planning SQL QueriesRequirements Management JIRASystem Development Life Cycle SalesforceUse Case Modeling MSPBusiness Process Modelling TableauQA and User Acceptance Testing SAPRoad mapping DovenmuehleData Analytics TrelloMarket Analysis & Modeling ConfluenceRisk Management Solution ArchitectureAreas of expertise include:In-depth knowledge of financial laws, statues, regulations and agency guidelines.Analyze complex documentation to assess overall risk to organization, ensuring sound decisions are made.Excellent decision-making skills along with handling sensitive and confidential information.Ability to interact effectively and professionally with clients and all levels of employees.Prioritize day-to-day assignments, while meeting demanding deadlines.EMPLOYMENT HISTORYQuality AuditorMetaSourceAssessed and translated customer technical requirements, short-term and long-term into functional requirements and designdocuments for new products.Analyzed and evaluated risks related to product requirements implementation, testing processes, project communications andtraining, saving the company. Excellently communicated with users, customers, and internal stakeholders to understand product requirements. Directed test planning, execution, and reporting on an Agile schedule Increased project artifact documentation. Responsible for creating detailed project plans and work breakdown structure plans. Managed the highly successful Lean Training project. Provided specific guidance on defects to developers. Documented all phases of the Systems QA process.Claims Adjuster/Servicing AgentProgressive 2018- PresentHandled inquires and transactions for a single line of businessAssisted with customer and identifying their needs to service their policyAdded delete vehicle, drivers and coverage from existing policiesProcessed cancellations, renewals, reinstatements, endorsements, payments and state/federal filings on Progressives systemsStayed current on products, services and proceduresDetermined the most effective and efficient sequence of activities to make timely contact with all relevant parties and ensures that conditions are set for a timely and accurate assessment of damages,including the movement of vehicles to the appropriate location for inspection and repair.Interviewed, collected and documents from customers, agents, witnesses, police reports, etc willEnsured that all damage is consistent with the report of the accidentNegotiated with the customers and the claimant carriers when the claim cannot be settled in fullRecognized applicable exposures and endorsementsResolved total losses to include execution of total loss paperworkRecognized subrogation opportunities and referred accordinglyManaged claims inventory workload which includes paperwork associated to claim, diaries, mail hone, and issues payments as neededForeclosure Mediation and Litigation SpecialistDitech Financial LLC 2010-2017Managed and resolved litigation and contested foreclosure cases, consisting of conventional and government loans for major national home loan lenders.Reviewed and analyzed documents, including asset/income statements, collateral, and credit scores for risk determination resulting in modification or deferrals.Analyzed data and prepared 75 loans monthly for the buy down process within the Lender's guidelines.Minimized losses by 95% on foreclosure through analysis, management and liquidation.Worked closely with management and local counsel to prepare for court proceeding strategy aligned with applicable law and investor guidelines.Attended Foreclosure trials and depositions, providing information and verifying records and legal documents.EDUCATION & PROFESSIONAL DEVELOPMENTRegulatory Compliance Training - Ditech FinancialAkron University - Associate of Science (2-years completed)Real Estate Broker License June 2019 |
