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Candidate's Name
Experienced Business ManagerPHONE NUMBER AVAILABLEEMAIL AVAILABLE47 De Leon CircleFranklin Park, NJ 08823EDUCATION PROFESSIONAL EXPERIENCESKILLS & PROFICIENCIESSUMMARYA resourceful business professional seeks a management position to utilize career experience, reliable system skills and workflow knowledge. I enjoy multi-tasking, opportunities that allow for creative development, and a role that provides rewarding targets.OFFICE MANAGER/ LEAD ESTIMATORAuto Pro CollisionKatherine Gibbs SchoolVisual Communications2000-2002 Lead internal operative for reinforcing performance and setting priorities.Ensure service and requirements are maintained according to procedures.Direct and lead projects for high-end clients, acting as the subject matter expert in the repair process.Illustrate project plans to team and deliver major milestones within predetermined timelines.Proactively resolve escalated customer service issues. Responsible for maintaining clients using the tools and resources available to ensure an efficient and effective running repair business. Exercised traditional managerial authority for staff with regards to performance, recognition and development.SHOP MANAGERBaker Chrysler Jeep-DodgeManaged and maintained inventory controls for backend/frontend tools.Coordinated methodical workflow relations between the sales office and body shop for timely deliverables.Guided innovative assistance to staff including but not limited to painters, serviceman and the sales team.Promoted an environment that supported diversity and reflected the organizations mission.ESTIMATORRyan's Auto BodyPrimary point of contact liaising between insurance companies and vendors/clients.Improved the customer experience by outlining the collision repair process.Inspected damaged vehicles to determine the necessary repairs and extent of damage.CCC OneAuditexMitchellADPMicrosoftOfficeCommunicationEstimatingTimeManagementREFERENCESTom Sputanka, ManagerCentral PaintsPHONE NUMBER AVAILABLEJose Arroyo, ManagerFred Beans Auto GroupPHONE NUMBER AVAILABLEMelissa Lake, Service AdvisorDodge CityPHONE NUMBER AVAILABLE/pre>