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Click here or scroll down to respond to this candidateCandidate's Name
Objective My objective is to create customer loyalty by providing outstandingcustomer service. I have strong aptitude in problem solving yet reducing overall cost.Work ExperienceThe Hargrove and The Sawyer Apartments 2024- Present Maintenance Supervisor both locations Responsible for 5 technicians at both locations. Conducting inspections of grounds daily. Ensure house hold appliances are properly functioning and running efficiently, as dryer & washer and A/C units. Trash compactors are up and working property daily. Contact licensed Air Conditioner vendors for repairs. Contact license vendors for gas heaters and electric water heaters installation and maintenance. Employee payroll and time-card management. Order inventory daily to keep thing operating efficiently and correctly. Responsible for contacting vendors for painting, tree trimming, grounds maintenance, A/C units, carpentry, plumbing, waste management and mold removal. Contact license electrician to do repairs. Garbage disposals replacements. Closing work orders daily. Secure fire alarms in every unit and test them periodically. Inspect Make Ready Rooms.Precision Auto Glass, L.L.C. 2000-2024Operation Manager Responsible for fleet accounts. Servicing vehicles in a timely manner. Overseeing Government Service Agency fleet accounts and major fleet rental companies including, Hertz Rent A Car, Budget Rent A Car, and the Fire Department Glass claims. Moreover, I was responsible for the largest inventory of auto glass in the State of Hawaii. Responsible for insurance claims from all major auto agencies, such as, State Farm Insurance, All State Insurance, Geico Insurance, Lynx claims, Safelite Glass Corporation, State and County of Hawaii fleet glass accounts, and Waste Management claims. Complete all work orders as stated in the standard operating procedure manual. Calibrate windshields. Accurately close work orders with appropriate documentation. Responsible for closing insurance claims in a timely manner for 1413 Litchborough WayWake Forest, NC 27587PHONE NUMBER AVAILABLEEMAIL AVAILABLErepayment. Manage six technicians. Accountable for submitting employees weekly time-sheets. In charge of building maintenance appearance. Ensure company vehicles are in excellent service condition. Install and troubleshoot gears, regulators, air compressors, vacuum systems, electric fence and electric cutting equipment. Interface with vendors in the United States and China for purchase of inventory and supplies.Safelite Glass Corporation. 1990-2000Operations Manager, State of HawaiiOperations scheduling maintenance on fleet vehicles rental car companies including Hertz Fleet, Alamo Rent A Car, Budget Rent A Car, National, Avis, Government Service Agency, Geico, All State Insurance, State Farm Insurance.Responsible for closing fleet insurance invoices in a timely manner for quick payment. Daily follow through with vendors. Responsible for two of the largest auto glass inventory warehouses in the West Coast and the State of Hawaii with over fourteen thousand glass in stock on both islands. Daily commute from my office in Hilo to Honolulu. Managed a team of sixteen technicians on all islands. Collaborate with Human Resources to ensure all employees participate in training programs and safety procedures. Ensure employees maintain a clean work environment in the warehouse and at job sites. Managed three Center Service Representatives. Managed sales representatives Managed warehouse inventory managers. Maintain constant communication with the Chief Executive Officer. Submit weekly business profit and loss reports Supervise building appearance maintenance. Purchase new company vehicles.AccomplishmentsNational Glass Association Master Auto Glass Certification, Certified Sunroof Installer.Exceeded monthly sales over budget at Safelite Glass Corporation while maintaining scheduled budget.Voted number one Auto Glass Repair at Precision Auto Glass LLC, twenty four consecutive years.* Body BuildingInterests * History enthusiast* Rebuilding carsEducationPahoa High SchoolPahoa, Hawaii 96778Graduated 1983Awards Awarded number one in customer service ten consecutive years for Safelite Glass Corporation.Awarded Rising Star Award.Awarded Sales Over Budget award by Safelite Glass Corporation. Voted best auto repair shop twenty four consecutive years for Precision Auto Glass LLC, in the State of Hawaii. |
