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PHONE NUMBER AVAILABLEEMAIL AVAILABLE***Relocating to St. Louis as of November Street Address ***EDUCATION:Lindenwood College, Bachelor of Arts: Business & Retail Marketing Lindenwood College, Certificate of Elementary Education EMPLOYMENT HISTORY:Leasing Agent - Mandel Group-Milwaukee, WI September to November (Moved back to STL) Trained in Fair Housing Act Provided amazing customer service and assisted residents with issues or concerns. Responded to and converted email and phone leads with prospective. residents, into on-site personal tours of the apartment units. Processed applications always followed leasing and company practices. Administrative Assistant-Non-Profit - Milwaukee, WI January 2024 to June 2024 Assisted other departments with data entry projects, organizing documents. Upheld confidentiality and handled sensitive information with discretion. Handled incoming calls by answering questions or transferring callers to other departments. Customer Service Representative -Innovative Sleep Technologies, July 2023 - September 2023 Determined the quickest, most effective ways to answer a client's questions, escalating queries and concerns. Set up new customers and/or existing customers with new ship-to addresses. Entered customer orders and/or confirmed them for export to the coordination team. Administrative Assistant-Scandinavian Design, March 2023 - July 2023 Followed up with customers about online or store orders using ERP. Prepared biweekly payroll, reconcile daily, weekly, and monthly transactions, balance daily cash and credit cards. Processed sales transactions, service orders and refunds using ERP. Billing Specialist Whitefish Bay School District, December 2022 February 2023 Processed monthly invoicing, collection of fees, managed account balances and family schedule changes. Organized and kept student records. Maintained program employee records and contracts. Office Manager - Faith United Methodist Church, January 2022 March 2023 Produced bulletin, newsletter and slideshow presentation weekly. Maintained database for members, attendance, addresses and budget items. Entered and submitted payroll for church employees. Ran Balance Sheet/Income and Expense Reports monthly. Registration Specialist -370 Lakeside Park, City of St. Peters, February 2019 - August 2020 Communicated effectively to answer questions; dealt with concerns; looked for opportunities to aid guests and deliver exceptional customer service. Helped with development and implementation of new procedures and work schedules and on-the-job training about safety, use of equipment and work methods. |