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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Saint Louis, MOProfessional SummaryExperienced Medical Assistant with over 9 years in the medical field. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated professional with history of meeting company goals and utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.SkillsExperience02/2022 to Current Administrative Assistant for the ABA Department of the Special School DistrictPoint of contact for all ABA division staffTrack and maintain all current student lists and service logsMaintain student data in multiple computer programsManage ABA budget and expenditures trackingMaintain payroll and timesheets for 135 staff membersSchedule and plan meetings for ABA department and direct supervisorHelp train and prepare new staff for their roles at the Special School DistrictOrder all ABA supplies and instructional materials for studentsRetain records of all iPads/computers used by the ABA departmentUpdate ABA department websiteABA department Team Incident Commander for building safety10/2018 to 02/2022 Daycare OwnerCollaborate with parents and helper on strategies to enhance student learningOperate in-home daycarePrepare meals and snacks for childrenTackle problematic behavior and create solution in conjunction with parentsTeach children basic early childhood educationUse proper sanitization procedures to ensure safetyCommunicate effectively with parents to ensure all individual needs are met for each childCreate a warm atmosphere for children to grow and learn09/2009 to 10/2018 Medical Assistant at Webster Family PhysiciansDirect patients to exam rooms, field questions, and prepare patients for physicianAdminister VaccinesAssist in routine checks and diagnostic testing by collecting and processing specimensPromote office efficiency, coordinate charts, and complete insurance formsDocument vital signs and health history of patientsPrepare patients for electrocardiograms, suture removal, and dressing changesSchedule appointments, register patients, and distribute samplesTriage phone calls02/2007 to 05/2008 Front Desk Attendant at Drury Inn Union StationCheck in hotel guests inCheck in hotel guests outAccept cash and credit card transactionsAnswer phone callsSchedule guest reservationsMaintain clean lobbyComplete guest requestsProvide excellent customer serviceAssist other departments as neededPromote the Drury rewards program and increase enrollmentsResolve guest concerns tactfully07/2002 to 02/2006 Server/Hostess at Chris Pancakes and DiningWork with POS system to place orders, manage tickets, and handle complimentary itemsRestock supplies and iceBuild relationships with regular customersClean and reset tables to keep dining area welcomingShow guests to their tablesDeliver outstanding customer serviceEnsure guests needs are metProvide a fun, warm environment for guests to enjoy their mealEducationAssociates in Applied Science: Medical AssistingAllied College Fenton, MO2007-2009Excellent Customer ServiceMulti-taskingTime ManagementSolution FocusedTeam PlayerCritical ThinkerFlexibleAdaptableOrganizedPreciseAttentivePunctual |